Project Manager Talent Learning

The Project Manager Talent and Learning will help ensure the delivery and advocating of global Talent and Learning Programmes in their early stages. Programmes such as the development of our career framework and the ongoing evolution of our Career Hub and development of worldclass Leadership Development offering form a critical piece of our global HR strategy. The project manager will help build and deliver change and communications plans supporting adoption and engagement in our programmes during the allimportant standup phase.

Reporting to the Agile Delivery Lead and working with product owners in the Global Leadership Talent & Learning teams the role holders primary responsibility will be to project manage the implementation of new talent and learning products. You will use change management strategies and communication plans to support the development and evolution of needsbased solutions that maximise leader and employee adoption and usage.

As the Project Manager you may work on a single major product or the development of several smaller products from initial value canvas development through project initiation development release testing and activation before ensuring the smooth transition of products postdevelopment to the Shared Service Centre.

You will help ensure planning of the project impact measurement release planning and communications planning as the project evolves. You will also help ensure the identification and tracking of important project milestones and communicating with a range of important partners.

Working closely with members of the global talent and learning team regional talent team HRBPs and leaders you will blend both knowledge of change management and HR process best practice with a clear understanding of agile project management approaches and design thinking approaches. You will also have a sound understanding of the overall Global People Strategy and will recognise and connect how these programmes form part of the wider holistic plan to guide enhanced performance across Experian.

Main Accountabilities:

• Responsible for the project management of the products developed by the global Talent and Learning product managers this is likely to include Strategic Workforce Planning Leadership Development Technology Skills etc.
• Guide and ensure change management plans and practices to support core projects and programmes ensuring the right level of understanding traction and engagement across a wide number of partners
• Ensure the management and communication of important people data to provide insight and make viable recommendations during product development.
• Communicate with the HRBP team broader HR Community and a range of main team members to ensure the smooth delivery of important projects and processes
• Maintain close relationships throughout product development with Service Delivery team (once established) to ensure products are scalable and able to transition to existing global processes.
• Lead the Project Plan in collaboration with the product owner ensuring important milestones are identified and communicated to important partners.
• Work together with the product owner and project team members to ensure the delivery of important milestones on time and within budget resource and policy.
• Present insights from important sources of people data to product owner and other partners to inform decisionmaking and action plans.
• Manage a regular standup mechanism for the project team providing updates whilst capturing and tracking the measures of success to story tell the impact the programmes have made on the business.
• Monitor progress escalating risks to the product owner
• Collaboratively work across the HR Responsibility and wider business to identify any dependencies.

Qualifications :

• Bachelors degree in Business Project Management or similar field or equivalent experience.
• 2 years of experience in Project Management.
• Experience working in HR/Talent and Learning Programmes
• Knowledge of Agile project management methodology and tools including software.

Comms and Change Management

• Communications planning and campaigns delivery
• Understand global messaging guidelines and deliver plain jargonfree clear artefacts and assets
• Prepare powerful messaging & communications to support leaders role in amplifying our learning culture
• Working knowledge of communications tools videos infographics posters.

Customer

• Contribute to a culture that achieves goals delights customers and keeps consumer advocacy at the heart of everything we do.
• Ensure that good client / consumer outcomes are at the centre of all operational activity.
• Deliver great clients and consumers service and try to exceed client / consumer expectations.

Regulatory

• Follow all regulatory requirements within role responsibility and escalate issues quickly.
• Identify risks and make recommendation to mitigate these.
• Understand specific regulatory obligations and company procedures.

Additional Information :

This is a permanent hybrid role in Costa Rica. No relocation available.

Culture at Experian

Our uniqueness is that we value yours.

Experians culture people and environments are main differentiators. We take our peoples agenda very seriously. We focus on what matters; diversity and inclusion work/life balance flexible work development engagement collaboration wellness rewards & recognitions volunteering... the list goes on!

Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.

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Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful inclusive and diverse team where people love their work and love working together. We believe that diversity equity and inclusion is necessary to our purpose of creating a better tomorrow. For us this is The Power of YOU and it ensures that we live what we believe.