The base salary range for this position is $80k $95k.
Design and deliver the event of our guests dreams! This is a pivotal role in the planning and of highlevel events from magnificent weddings to engaging corporate retreats and everything in between.
- Establish trusted relationships with each client to ensure program objectives are met/exceeded and opportunities for repeat business and referrals are secured.
- Qualify and add additional events/meeting space beyond initial scope.
- Manage customer budgets to maximize revenue while also meeting customer needs.
- Solve challenges and/or suggest alternatives to previous arrangements engaging the sales manager when necessary.
- Contract thirdparty vendors and direct all aspects of each rental/service activity based on individual program needs.
- Support Reservations team with group room block management following contract turnover.
- Serve as property liaison informing and managing all crossproperty teams in support of every group program to ensure flawless .
- Generate group resumes and banquet event orders (BEOs) adhering to hotel standards and meeting document due dates.
- Attend daily operations meeting BEO meeting group resume meeting preconference meeting postconference meeting and additional meetings as needed/requested.
- Work closely with sales team offering advice regarding logistics to assist in lead conversion VIP site inspections and key opportunities in an effort to maximize hotel revenue.
- Personalize each event and create upselling opportunities.
- Enhance service elements to exceed contract minimums.
- Data collection input for tracking revenue streams for each group (i.e. group forecasting).
- Act as liaison between sales manager and customer throughout the event process (preevent event postevent)
- Identify operational challenges and work with staff to solve those challenges and develop solutions
- Assist and provide overall support in training and mentorship of events managers and coordinators
Qualifications :
- Minimum of 5 years experience in hospitality and event management preferably within conference services
- Understanding of the Hawaiian Islands and key differentiators between each island
- Ability to maintain a service oriented style with professional presentational skills
- Excellent organizational interpersonal and administrative skills
- Experience and success in owning highlevel events and experiences in a luxury setting
- Bachelors Degree preferred
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
DHL Mahi Staffing LLC is an Equal Opportunity Employer M/F/D/V. DHL Mahi Staffing LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements DHL Mahi Staffing LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Fulltime