Residential Case Manager
Residential Case Manager
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1-3years
$ 24 - 26
1 Vacancy
Job Description
Join SARC: Be the Lifeline for Survivors
Are you ready to make a real difference At SARC (The Sexual /Spouse Abuse Resources Center) we are more than an organization we are a movement. We stand with survivors of domestic violence sexual child abuse and stalking providing safety advocacy and hope. Now were looking for strong compassionate and missiondriven individuals to join our team as a Residential Case Manager.
About SARC
Founded in 1978 SARC has been a cornerstone of safety and support in Harford County. What started as a grassroots effort has grown into a comprehensive resource center offering shelter crisis intervention legal advocacy and community education. Our values Respect Collaboration Grace Safety and Integrity guides everything we do and together we work to end abuse and empower survivors.
About the Role: Residential Case Manager
As a Case Manager at SARC you will provide compassionate support and critical resources to survivors of domestic violence sexual child abuse and stalking.
What Youll Do:
- Conduct shelter screenings and intakes ensuring a safe and welcoming environment for new residents.
- Assess client needs through interviews and evaluations identifying key factors such as safety housing employment and mental health concerns.
- Develop individualized service plans that empower clients to achieve stability and longterm wellbeing.
- Provide crisis intervention emotional support and traumainformed care to help clients navigate their healing journey.
- Connect clients with community resources including healthcare counseling legal advocacy and employment services.
- Maintain accurate case notes program statistics and reports to track progress and ensure quality service delivery.
- Collaborate with other staff members to ensure shifts are covered and that shelter operations run smoothly.
- Offer 24hour oncall support to assist staff in making informed decisions and responding to emergencies.
- Conduct routine safety checks and assist with shelter upkeep ensuring a secure and comfortable space for residents.
Requirements
Who You Are:
You are a compassionate resourceful and dedicated advocate who is passionate about supporting survivors. You bring:
- A strong ability to listen communicate effectively and build trusting relationships with clients from diverse backgrounds.
- The ability to think critically and apply problemsolving skills in highpressure situations.
- A traumainformed approach to working with survivors recognizing and responding to the impact of trauma with sensitivity and care.
- Attention to detail organization and the ability to maintain accurate documentation.
- A willingness to collaborate with a team while also working independently.
- Physical capability to navigate shelter facilities including climbing stairs and lifting occasional bulky items.
Schedule:
Salary:
What You Need:
- A bachelor s degree in a related field OR at least two years of relevant experience in case management social services or victim advocacy.
- A commitment to upholding confidentiality professionalism and ethical standards when working with survivors.
- The ability to adapt and respond calmly to crisis situations while supporting clients through challenging circumstances.
- Strong written and verbal communication skills including the ability to document case notes and collaborate with a multidisciplinary team.
- A willingness to participate in ongoing training particularly in TraumaInformed Care and best practices with victim services.
- A valid driver s license and a clean driving record.
Preferred:
- At least one year of experience providing case management crisis intervention or direct advocacy services for survivors of violence.
- Familiarity with community resources housing assistance legal advocacy and crisis intervention strategies.
- Experience working in a residential or emergency shelter setting.
Benefits
What We Offer:
- A team that has your back. We work together to support survivors and each other.
- Competitive benefits including employerpaid health insurance for individual coverage (discounted premiums for family coverage) vision and dental options and a $1500 employerpaid HSA contribution.
- Paid time off you can actually use: 11 paid holidays floating holidays and up to 112 hours of vacation in your first year.
- Opportunities for growth and impact. This isnt just a job its a calling. We provide regular training opportunities on a variety of crisiscentered topics.
** Important Note: Our emergency helpline is for survivors in crisis. For application updates please email with your name and the job you applied for.
If youre ready to be a steady compassionate presence for survivors and a vital part of our mission wed love to hear from you. Join us in holding the line against abuse.
Employment Type
Full Time
Company Industry
Civic and Social Organizations / Non-profit Organizations / Community Services
