Administrator
per annum
Redhill Surrey
Permanent fulltime
Our client a leading Property Management company is looking for a proactive Administrator with great customer service skills and the ability to work to a fast pace.
You ll be at the forefront of ensuring smooth property operations by managing key activities resolving customer queries and collaborating with internal teams.
Key Responsibilities
- Ensure all tasks are completed on time working closely with internal teams to implement necessary improvements for seamless operations.
- Take full ownership of your work ensuring firsttime resolutions to customer queries and issues.
- Complete all activities assigned by the Team Leader managing tasks to ensure timely progression.
- Build strong relationships across departments to quickly resolve issues and deliver exceptional service.
- Support the management of team mailboxes ensuring queries are answered promptly and effectively.
- Maintain and update internal databases accurately ensuring all documentation is stored securely and confidentially in line with GDPR regulations.
Skills and Experience:
- Proven experience in delivering outstanding customer service always striving for firsttime resolution.
- Confident articulate communicator in both verbal and written forms capable of building relationships with clients and colleagues alike.
- Demonstrable experience handling issues effectively approaching problems with a creative resolutionfocused mindset.
- Comfortable working independently yet equally effective as part of a larger team.
- Ability to prioritise tasks manage time efficiently and remain resilient under pressure.
- Excellent IT skills with a good understanding of social media and the latest technology.
By joining the team you ll be part of a forwardthinking company with a focus on innovation and excellence in property management and a collaborative team environment and the chance to contribute to a company that values its employees and customers alike.
Office based Monday to Friday 9am 5pm.
Required skills
- Admin
- Administrative
- Administrative Support
- Communication Skills
- Computer Literate
- Customer Service
- Customer Services
- General Admin
- Property
- Social Media
Application questions to consider:
- Do you live close to Redhill Surrey
- Are you happy being office based Monday to Friday
- Do you have excellent written and verbal communication abilities
- Do you have excellent customer service skills
- Are you computer literate
Admin Administrative Administrative Support Communication Skills Computer Literate Customer Service Customer Services General Admin Property Social Media Redhill Jobs Surrey