Conference Events Operations Manager
Conference Events Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
An exciting opportunity for a Conference & Events Operations Manager has arisen at Fairmont St Andrews! We are looking for someone to be responsible for all services related to banquet operations and work alongside their hardworking team.
A little more about what you will be doing:
Reporting to the Director of Food & Beverage responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Follow departmental policies procedures and service standards
- Direct and manage all activity related to the Banquet department ensuring all service standards are followed
- Ensure all functions maintain a first class and positive visual impact; including ambiance dcor and service delivery
- Coach and train the Banquet leadership team in all aspects of the department
- Follow the annual budget and administer it in a fiscally responsible manner
- Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded
- Respond to guest concerns and react quickly and professionally
- Assume responsibility for all banquet facilities including cleanliness repair and maintenance reporting any deficiencies as required
- Attend preconference meetings with clients to confirm all relevant details are communicated
- Liaise with the Event Planning Team to ensure that a common vision in direction is further developed shared and maintained
- Balance operational administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Follow all safety and sanitation policies when handling food and beverage
- Adhere to the hotels vehicle handling and safety policies while driving hotel and guest vehicles
- Other duties as assigned
Qualifications :
- Two Years Previous leadership experience in banquet operations or multiunit food and beverage required
- Excellent communication and organisational skills
- Strong interpersonal and problemsolving abilities
- Highly responsible & reliable
- Proven ability to build a strong and diverse team
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Eligible to work in the UK
Additional Information :
What is in it for you:
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50 off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- Onthejob training
- Regular social events
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
