PHL Warranty Technician
PHL Warranty Technician
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Job Description
JOB DESCRIPTION
Job Title/Position: PHL Warranty Technician
Reports to: PICC Manager
FLSA: NonExempt
Job Summary:
A production position responsible for carrying out warranty work on roofing siding windows doors and gutters varying from minor adjustments to full replacements.
Essential Job Responsibilities:
Troubleshoot issue and provide solutions and effect repairs
Manually carry out repairs with the use of hand and power tools
Manually carry out installations with the use of hand and power tools
Take mental inventory of potential repair or install work provide written estimates for nonwarranty repairs
Fill out work orders
Collect payment maintain control of payment until submitting to coordinator
Maintain company vehicle ensure regular and timely maintenance
Deliver the highest level of excellence in customer service
Maintain regular contact with Warranty Coordinator after each scheduled job
Education: High School Diploma or Equivalent
Licenses: N/A
Experience:
At least 5 years experience troubleshooting diagnosing customer concerns with windows doors siding gutter and roofing installation. Install experience a plus hands on repair work required.
Work Schedule: Full Time/First Shift Occasional Saturdays as dictated by the ONCall schedule rotation.
Physical Requirements:
Lifting and carrying equipment materials and supplies from service truck to residence or job area up to 105 lbs.
Operate metal brake
Climbing ladder
Frequent standing walking forward bending lifting carrying squatting kneeling crawling climbing reaching balancing driving grasping pinching
Performance Requirements:
Excellent oral and written communication
Detail oriented
Excellent diagnostic skills
Strong customer service skills
Sense of urgency
Occupational Hazards:
Temperature (weather heights repetitive motion awkward positions
Benefits:
PTO (including 6 paid holidays a floating holiday and PTO on your Birthday)
Health Insurance
Life Insurance
Dential & Vision Coverage
Robust Incentives
Financial Wellness Progam
Fitness Center
401K with Company Match
Retirement Plan
Career Development and Continuing Education
PJFITZ2025
Employment Type
Full Time
