Quality Assurance
Quality Assurance
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role: Quality Assurance (Service Desk)
- Must be a graduate of any 4year course (any field)
- Must have at least 25 years of Quality Assurance experience in a BPO setup
- 25 years experience as a Quality analyst in a Service desk environment
- Should have knowledge of Service Desk Operations
- Should have analytical & reasoning skills
- Ability to create Weekly & Monthly Quality reports for the management review
- Ability to analyze large amounts of data and draw out meaningful actionable summaries
- Expertise in Microsoft Excel & PowerPoint
- Amenable to work onsite and can start ASAP
Employment Type
Full Time
