GENERAL DESCRIPTION:
The Network Engineer is a key member of the Infrastructure team and is responsible for the design configuration monitoring and continued delivery of the companys global enterprise data & voice infrastructure and services engages with customers suppliers and other IT teams to deliver & implement technical solutions to meet business requirements and provides technical support of enterprise networks and environments to ensure they are operating efficiently and maintains systems readiness.
Essential Responsibilities:
- Proficient in network architecture design configurations and management of systems and equipment within a global enterprise environment
- Participates in the design planning and implementation all enterprise infrastructure data & voice networks including onpremises and cloudbased environments firewalls switches routers wireless controllers accesspoints network devices & sensors and access controls
- Engages with customers and business units to determine business requirements for new environments and provide improvements to existing systems & services
- Develops and maintains technical documentation instructions guidelines drawings and plans
- Performs analysis and review on systems and environments for improvement and efficiencies
- Performs test and evaluations of proposed designs and solutions
- Adheres to approved processes and industry best practices
- Implements strategies for business continuity and disaster recovery
- Performs capacity planning of systems environments licenses and recommends improvements or solutions based on performance metrics and analytical historical data
- Participates in asset lifecycle management
- Participates in oncall responsibilities in support of operational requirements
- Engages with OEM & other vendors for technical support professional services in support of infrastructure equipment and environments
- Performs upgrades and configurations to infrastructure hardware software and services
- Proficient in security principles concepts methodologies techniques and its application to infrastructure systems equipment and services
- Provide reports and presentations on infrastructure improvements and strategies and present to management
- Lead technical discussions on network infrastructure projects gather necessary requirements to meet business requirements and deliver solution recommendations
- Responsible for continued monitoring and optimization the network resources and services
- Ability to effectively communicate and collaborate with other teams and business stakeholders for positive results
- Supporting customer and industry compliance governance such as PCI SOC. HIPAA HiTrust and ISO certifications
- Strong understanding of MPLS BGP OSPF EIGRP STP HSRP VLANs PortChannels Trunking PVLAN SPAN L2tp Multicast ipv6 Metro Ethernet LAN/WAN and all other protocols configurations/technologies and all cable & fiber optic types and connectors
- Ability to mentor and pass on valuable skills knowledge and insights to the team members and help them develop or complete tasks/projects
- Proficient in network security principles & methodologies and firewall design configuration deployment and management
- Proficient in network L2/L3 switching and routing principles methodologies design configuration deployment and management
- Firm understanding of network voice infrastructure and voice environments
Additional Skills/Requirements:
- Knowledge of the ITIL framework & philosophies including Incident Problem & Change
- Experience with Palo Alto Networks firewalls Extreme Networks routing & switching equipment highly preferred
- Experience in Solarwinds Network Performance Monitor and Netflow Traffic Analyzer preferred
- Strong knowledge of multiple brands of nextGen firewalls such as Cisco Palo Alto Networks & Fortigate is preferred
- Advanced knowledge of adjacency routing and fabric networks
- Strong knowledge of WAN/SDWAN architectures and technologies
- Knowledge of call center environments & needs
- Familiar with cloud based corporate phone services
- Demonstrated ability to learn new concepts and apply them to the business environment
- Ability to read and interpret documents instructions and information
- Ability to speak effectively to groups courteously and tactfully in person on phone etc. about technical or complex issues
- Ability to analyze/interpret and solve problems with little supervision
- Ability to make decisions in concert with policies procedures objectives and philosophies of the company is essential
- Required to travel up to 25 of the time by automobile or airplane both domestically and internationally
- Protects organizations value by keeping networkrelated information confidential
Education and/or Experience:
- Undergraduate degree preferred in an IT discipline such as Networking Computer Science or Engineering degree
- 5 years of experience as a Network Engineer
- Palo Alto Network Certification preferred: PCCSA PCNSA PCNSE
- Avaya or Extreme Network technology certifications preferred: ECS or ECNA
- Other acceptable certifications: CCAr CCIE in Routing & Switching Data Center or Security
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations