Role Summary: The Associate/Associate Consultant/Consultant (SAM Technical) is responsible for keeping the team updated on technology changes and best practices across various solutions.
Key Accountabilities / Responsibilities:
- Implement & Configure SAM tools in customers environments.
- Configure tools agent packaging and beacon setup.
- Provide support and training on SAM tools to customers.
- Manage and support both hosted and onpremise SAM solutions.
- Direct interaction with customers to troubleshoot and resolve configuration issues.
- Document customer configurations within their environment.
- Create technical and functional documentation as required.
- Support and train the global SAM team on various SAM solutions.
- External technical coordination with customers and SAM tool providers.
- Act as a bridge between SoftwareONE and SAM solution providers.
Core Capabilities:
- Strong presentation and communication skills.
- Strong analytical abilities.
- Qualityoriented mindset.
- Methodical approach to problemsolving.
Functional Capabilities:
- Highly motivated and resultsoriented.
- Strong organizational multitasking and time management skills.
- Solid problemsolving and consultative skills.
Required Technical Skills & Experience:
- Complete Implementation & Support of AWS ELK (OpenSearch Service) / Elasticsearch.
- Experience and knowledge of AWS Cloud.
- Previous experience in Splunk to ELK migration.
- Familiarity with Splunk dashboards panels reports alerts and indices.
- Strong experience in building ETL pipelines for ELK.
- Experience in installing and configuring Beats API integration (if required) and creating Kibana dashboards.
- Experience in writing scripts for log parsing and grokking.
- Expertise in implementing configuring and performance tuning ELK clusters and nodes.
- Design and implement highly scalable ELK (Elasticsearch Logstash and Kibana) stack solutions.
- Experience in configuring ELK security using PKI and LDAP.
- Familiarity with the Elastic Stack ecosystem for metadata services centralized log monitoring notifications system metrics application health and performance monitors.
- Expertise in Elasticsearch and Logstash performance tuning and configuration.
- Experience in architecting data structures using Elasticsearch.
- Design development administration and delivery of Elasticsearch / ELKbased reporting solutions.
- Proficiency in elastic query/KQL for data analysis.
- Strong problemsolving skills.
- AWS Cloud Architect certification is a plus.
Additional Responsibilities:
- Collaborate and work with AIOps SMEs/Data Science teams to build ML models for observability.
- Handson experience with data visualization/business intelligence.
- 69 years of handson experience supporting Elasticsearch in production particularly with medium to large clusters.
- Ability to assess customer architecture and provide suitable solutions.
- Experience in setting up the ELK stack (Elasticsearch Logstash Kibana) to process data from multiple sources.
- Implement ELK solutions in hybrid environments (cloudbased and onpremises).
- Expertise in Kibana visualization strategies controls and techniques.
- Knowledge of Elasticsearch index configuration options sharding aliases etc.
- Experience with Elastic API integration.
- Experience with Fluentd.
- Proficiency in SQL and optimization of queries.
- Experience with CI/CD processes.
- Experience with buffering tools like Kafka and Redis.
- Exposure to Amazon Elasticsearch Elastic Cloud and Pivotal Cloud Foundry.
- Work with the engineering team to design ingestion and pipeline processes for innovative analytics platforms using best practices and opensource tools such as Elasticsearch Kibana Janus Graph PostgreSQL and Kafka.
- Understanding of security and access management concepts.
- Exposure to public cloud technology is desirable.
- Knowledge of enabling various types of logs is an added advantage.
Remote Work :
No
Employment Type :
Fulltime