Sales Operations Assistant Representative
Sales Operations Assistant Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Job description
Experian Insurance Services is reinventing the insurance broker model with technology data and human interaction. We are on a mission to make the process of finding the best home and auto insurance easy straightforward and transparent. Were serious about building and using technology to save our customers money time and hassle and were just getting started with what we will accomplish. Were looking for people who are just as passionate about products that help make consumers financial lives easier as we are. You will be reporting to the sales operation team leader.
Customer Interaction:
- Engage with customers by inbound and outbound calls (primary).
- Provide a positive and helpful experience by answering questions and gathering necessary information to prepare insurance quotes.
- Connect customers with licensed insurance agents.
- Provide support through emails and chats.
Account Management:
- Manage existing customer accounts for personal insurance policies through phone email text and chat.
- Assist customers across platforms accurately.
Team Collaboration:
- Work in a fun and collaborative team environment.
- Maintain an adaptable approach to changes in procedures.
Insurance Knowledge:
- Understand and work with offerings from over 20 insurance carriers to quote policies for auto home renters and more.
- Follow standard operating procedures (SOPs) to create accurate customer insurance quotes based on profile details.
- You will run insurance history reports to ensure proper rating and compliance.
Qualifications :
Qualifications
- Demonstrates skill in arranging tasks according to their urgency importance and deadlines.
- You are thorough and ensure accuracy in all tasks
- Experience working in a fastpaced environment and adaptability to change.
- Reliable internet connection and a quiet distractionfree workspace for remote work.
- This is a 100 remote opportunity open to applicants who reside in Costa Rica only.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25 Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
