Customer Experience Manager
Customer Experience Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Monitor and collaborate with the companys customerfacing
groups/departments to ensure optimized interactions between company and our customers
Qualifications:
- Education: Graduate of business management business
administration or any humanunderstanding related course
- Experience: 6 years of professional experience in the customer service operations and management and ideally with 3 years of experience in a managerial capacity
- Experience: Has knowledge and exposure to customer service
operations for multiple channels (web phone social onpremise)
with understanding of typical tools and platforms used
- Technical skills: Knowledgeable in presentationmaking.
preparation of reports/ briefing materials/minutes written and
oral communication and strong presentation skills:
- Interpersonal skills: Excellent with relationship management
Detailoriented Critical thinker. Team player. Selfstarter. Creative
and resourceful.
Employment Type
Full Time
