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Job Summary:
Typically outbound encoder has speed accuracy good vision excellent computing skills and knowledge of highsecurity software as their skills. Also emphasize their ability to work under pressure and work fast.
Duties and Responsibilities:
1. Accurately and efficiently encode all data that needs organizing and recording
2. Confirm that entered data accurately aligns with original documentation
3. Organize and maintain original paper evidence
4. Assure files are properly prepared and saved to backup drives
5. Selfaudit your work checking for errors or duplication
6. Input track and maintain all encoded data and records
7. Maintain report logs of inprogress and/or completed work
8. Can work under pressure and can work with minimum supervision
9. Maintains a positive empathetic and professional attitude toward customers at all times
10. Monitors and resolves customer complaints on any sites and reach out to provide assistance
11. Responds to customer queries (i.e. rapport) and status in a timely and accurate way via phone email or chat with coordination to respective customer care/logistics department.
12. Collecting and entering data in databases and maintaining accurate records of valuable company information and has essential data entry skills like fast typing with an eye for detail and familiarity with spreadsheets and online forms
Job Specifications:
Full Time