Design infrastructure architecture to align with departments strategic plan including servers cloud networks VoIP etc.
Provide technical support for both hardware and software issues our users encounter.
Upgrade systems and processes as required for enhanced functionality and security issue resolution.
Lead the implementation of new technology solutions and upgrades to existing systems ensuring both the technical deployment and successful rollout management to minimize disruption and maximize efficiency.
Perform windows updates software patches and firmware upgrades.
Monitor the system daily and respond immediately to security or usability concerns.
Provide configuration recommendations and assistance to include troubleshooting and debugging support for implementation projects and initiatives.
Work closely with internal and external users and outside vendors to effectively plan deploy and maintain production environment.
Respond to and resolve help desk requests including server network and endpoint devices.
Responsible for the endpoint device deployment. Respond to security related activities to maintain network security and data reliability. Responsible for configuring and troubleshooting software and application systems as assigned.
Assist the ongoing mobility projects in process development and documentation to ensure a smooth and consistent end user experience.
Write and edit automation scripts to increase systems and task efficiency.
Write and maintain technical documentation. R Required: Comprehensive technical expertise to evaluate implement and optimize infrastructure and endpoint upgrades aligned with organizational goals. Strong project management skills to plan coordinate and execute technology upgrades with minimal disruption to operations. Excellent knowledge of wireless access points network administration and security concepts and technology. Strong knowledge of deployment and management systems. Strong knowledge of configuring implementing and managing systems. Ability to drive results with a sense of urgency relative to the end user. Ability to work independently as well as with a team. Ability to break down required tasks in project deployment. Ability to establish and maintain effective working relationships with employees vendors clients and the public. Must have strong oral written and interpersonal communication skills. Exceptional analytical and conceptual thinking skills. Experience working with crossfunctional teams.
Questions:
4 Year College Degree or Equivalent Technical Study 10 Years of Endpoint Administration & Support Experience 7 Years of System/Server Implementation Integration (AD Migration DNS Migration Win11 upgrade & Patch Management 5 years of Unified Communication 5 Years of Project Management Professional Certifications Server and or Network Preferred Years of Comprehensive Technical expertise to evaluate implement & optimize Infrastructure & Endpoint upgrades Years of Project Management skills on planning coordinate & execute technology upgrades with minimal disruption to operations Years of Excellent knowledge of Wireless Access Points network Administration & Security Concepts Years of Deployment & Management Systems Years of Configuring Implementing & Managing Systems Years of Ability to Drive results with a sense of urgency relative to the end user Years of Working Independently as well as with a team Years of breaking down required tasks in Project Deployment Years of Establishing & Maintaining effective working relationships with employees vendors clients & Public Strong Communication Oral Written & Interpersonal Years of Analytical & Conceptional thinking skills Years of working with crossfunctional teams
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