drjobs Event Operations Manager Miami Beach Convention Center

Event Operations Manager Miami Beach Convention Center

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Job Location drjobs

Miami Beach, FL - USA

Monthly Salary drjobs

$ 57000 - 67000

Vacancy

1 Vacancy

Job Description

Oak View Group

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Position Summary

Under the direction of the Director of Event Services the Event Operations Manager provides leadership to the Event Operations team. Responsible for scheduling and supervision of all building housekeeping event setup groundskeeping team members and department contractors for the MBCC campus. The incumbent also ensures that the building is kept in a clean and orderly manner as well as effective coordination with the department team members to carry out efficiently all client requirements.

This role pays a yearly salary of $57000 to $67000.

Benefits for FT roles: Benefits: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).

This position will remain open until April 11 2025.

About the Venue

The awardwinning Miami Beach Convention Center (MBCC) welcomes meeting and event planners exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640milliondollar renovation the MBCC provides a worldclass stateoftheart event venue for exceptional conferences conventions tradeshows and meetings.

A LEED Silver certified green building the venue includes a magnificent Grand Ballroom 500000 square feet of flexible exhibition halls 4 junior ballrooms outdoor terraces & parks and 84 breakout rooms. The MBCCs immediate proximity to lively South Beach Lincoln Road Ocean Drive and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assists the Director of Event Services in directing supervising and scheduling all aspects of event services operations building and grounds; custodial services and event set ups for the MBCC and campus operations.
  • Interfaces with Event Managers and other internal departments/partners in a variety of settings (i.e. planning meetings daily room checks).
  • Responds to event managers requests to provide staffing schedules event estimates and operational plans such as event space refresh schedules space equipment resets and breakdowns.
  • Supervises equipment storage organization and cleanliness of storage rooms and service corridors.
  • Maintains equipment and supplies inventory.
  • Conduct meetings prior to each shift to review and/or distribute work assignments.
  • Prepares daily work orders for all Event Operations Supervisors and ensures that they are completed.
  • Maintain employee paperwork including attendance payroll disciplinary procedures etc.
  • Coordinate regular maintenance for all MBCC Campus event operations equipment.
  • Maintain & schedule preventive maintenance program of all event operations equipment and back of the house corridors.
  • Develop maintain and manage operating procedures for setup groundskeeping and housekeeping.
  • Generate labor estimates and submit invoices for event settlement.
  • Work in collaboration with the Director of Event Services on operating and capital budget.
  • Manages service contractors for Event Operations equipment and supplies.
  • Schedules various trainings for event operations staff to improve efficiencies.
  • Responsible for maintaining and educating staff on the Master Material Safety Data Sheet log in the building.
  • Additional duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES:

  • Directly supervises employees in the Event Operations Department to include Supervisors FT & PT Utility Workers (Housekeeping Event set ups and groundskeeping) as well as temporary agency workers.
  • Carries out supervisory responsibilities in accordance with OVG policies and applicable laws.
  • Responsibilities include interviewing hiring and training employees; planning assigning and directing work appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

QUALIFICATIONS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

  • High School diploma or equivalent education required. Some college coursework desired.
  • Minimum 35 years of experience in supervising or managing a public assembly facility.
  • This role is heavily focused on event setup. Previous setup experience is highly desired.
  • Possess a strong working knowledge of facility housekeeping standards and practices as well as public assembly facility setup requirements.
  • Possess a strong attention to detail and the ability and initiative to maintain the facility as a firstclass facility.

SKILLS AND ABILITIES:

  • Bilingual (English/ Spanish) highly preferred
  • Excellent organizational skills.
  • Good written verbal and interpersonal skills required.
  • Strong customer service skills.
  • Ability to interact with employees at all levels in the company including management.
  • Ability to effectively supervise staff.
  • Ability to prioritize and to handle multiple projects simultaneously.
  • Ability to read and understand all service contracts pertaining to the facility.
  • Ability to work long often irregular hours including nights weekends and holidays.
  • Ability to supervise all levels of service personnel effectively and efficiently.
  • Professional presentation appearance and work ethic.

COMPUTER SKILLS:

  • To perform this job successfully an individual should have intermediate computer knowledge.
  • Experience with Microsoft Suite.

CERTIFICATES LICENSES REGISTRATIONS:

  • Valid drivers license required.

PHYSICAL DEMANDS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Operations Manager Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Operations Manager Job.

While performing the responsibilities of the Operations Manager Job the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is constantly required to stand walk reach with arms and hands climb or balance and to stoop kneel crouch or crawl. Vision abilities required by this job include close vision.

WORKING CONDITIONS:

While performing the responsibilities of the Event Operations Manager these work environment characteristics are representative of the environment the Event Operations Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Event Operations Manager job. The Event Operations Manager works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards. The incumbent must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud.

WORK SCHEDULE:

The work schedule for this position will be eventbased requiring flexibility to work weekends holidays and shifts as determined by event needs. While the position generally involves a 5day work week the schedule may vary according to the requirements of specific events projects or community needs. This role is inperson at the Miami Beach Convention Center though exceptions or modifications to inperson requirements may be considered with senior leadership approval. The individual must be available to work long and irregular hours including days evenings weekends and holidays and be prepared for occasional travel as needed.

Strengthened by our Differences. United to Make a Difference

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.


Required Experience:

Manager

Employment Type

Unclear

Company Industry

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