Provision of Network Analyst support for Project and OM Operations Maintenance
Provision of Network Analyst support for Project and OM Operations Maintenance
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Job Description
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
A bachelor degree with 2 years postrelated experience
Hold a Cisco Certified Network Associate certification
Good support experience with DNS DHCP and IP address Management systems
Good support experience with Access Layer Core layer and routing protocols OSPF and BGP
Good experience with support and implementation of Wireless network systems
Good support experience and knowledge of Firewall systems
Experience with monitoring system such as Cisco Prime Cisco CCC Zabbix
Experience with support of multitenancy network environments (VDC/VRF) and multicast network technologies
Experience with Splunk
Some experience with the support and implementation of Network Load Balancing techniques
Knowledge of VMWare virtual network systems
Knowledge of PKI certificates
ITIL certified in Service Operations
Prior experience of working in an international environment comprising both military and civilian elements
Provide first and second line network support to the Service Centre
Perform diagnoses and resolve network incidents and problems
Install replace modify and configure network systems
Monitor network systems and proactively report and resolve potential network issues
Create and maintain Standard Operating Procedures to document network systems
Operate Cisco Identity Services Engine systems to support client installations moves and changes
Provide support and assistance during preparation and security assessments
Take initiative to investigate diagnose and resolve issues in a systematic approach
Ensure that Routing Switching and other network elements are backed up
Propose and implement network improvements
Liaise and collaborate internally with the NCIA Service Lines and external providers for fault rectification and network improvement activities
Provide input to and assist with onsite security surveys validations and acceptance testing of network infrastructure systems
Work on own initiative with limited supervision
Assist his/her superiors and recommend solutions
Periodically provide on demand support outside of business hours
Perform other duties as may be required
Employment Type
Full Time
