Sales Supervisor- Stay Aspen Snowmass

Position Summary

The Sales Supervisor works with management team and vacation specialists to ensure we are providing the best possible customer service to guests.  Includes sales training call monitoring and coaching. Assists and serves guests with vacation packages including lodging stays lift tickets rentals and lessons. This position reports to the Stay Aspen Snowmass Director.

The budgeted salary range for this position is $59000 $72000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. 

Job Posting Deadline 

Applications for this position will be accepted until April 302025

Essential Job Functions/Key Job Responsibilities

• Observes work procedures of vacation specialists monitors telephone calls and reviews completed work to ensure adherence to quality and efficiency standards and to rules and regulations. 
• Directs explains and demonstrates improved work practices and procedures to attain efficient utilization of personnel. 
• Provide supervision and support Vacation Specials
• Training monitoring & coaching 
• Participate in making operational decisions as a member of the management team
• Assist in training for vacation specialist to include vacation packages and air sales creating and maintaining training documents for the department.
• Daily administrative tasks.
• Work to establish interoffice policies and procedures for vacation packages and airline bookings.
• Other duties as assigned

Qualifications :

Education & Experience Requirements

• Hotel reservations or travel agency experience required min. of 2 years preferred 
• College degree preferred

Knowledge Skills & Abilities 

• Local knowledge of Aspen Snowmass and all 4 mountains
• Proficiency with Microsoft Excel
• Proficient knowledge of Microsoft Office Suite
• Strong professional communication skills
• Proficient software knowledge including Inntopia Resort Technology Partners (RTP) Hotel Property Management Revinate(Navis)
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to handle interpersonal and team conflicts in a constructive manner
• Ability to assess team performance provide feedback and implement development plans
• Ability to delegate tasks effectively empowering teams while maintaining accountability
• Spanish and/or Portuguese language skills a plus

Additional Information :

Work Environment and Physical Demands

• Ability to stand walk or be on your feet for extended periods of time. Kneeling and bending may be required 
• Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces   
• Must be able to lift push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position but no more than 50 

Job Benefits 
This position is categorized as a regular fulltime position eligible for the following benefits:
Enrollment dates differ across the various programs.  
    Health Dental and Vision Insurance Programs
    Flexible Spending Account Programs
    Life Insurance Programs
    Paid Time Off Programs
    Paid Leave Programs
    401(k) Savings Plan
    Employee Ski Pass and Dependent Ski Passes 
    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the everevolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Companys benefits and other compensation visit www.aspensnowmass/employment/benefitsandperks

Aspen One participates in EVerify.

EVerify & Right to Work Poster