Lab Services Project Manager II

The Lab Services Project Manager II will serve as a key administrative and operational partner to the Lab Services team. This role is expected to actively develop and monitor timelines and milestones for service projects of significant operational scope and customer demand. As a member of the broader service operations this role will regularly liaise with a variety of external audiences as well as business functions including Bioinformatics Lab Services Customer Success and Lab Management. This is a highly adaptable communicative and collaborative business partner representing the business as a highintegrity professional who maintains positive and effective relationships with various stakeholders. On a regular basis this role will monitor and analyze large sets of data and documentation and where required develop systems to organize and effectively track this information. This is a sitebased role with the potential to operate in a hybrid or remote work environment depending on business needs and operational suitability.

To perform this job successfully an individual must be able to perform each of the following essential functions satisfactorily:

• Define scope of Lab Services projects of significant operational impact and customer demand; independently develop deliverables in collaboration with customers Lab Management and commercial contacts
• Develop detailed project timelines ensuring alignment to customer goals and operational delivery
• Partner with Lab Management to coordinate resources across Lab Services & Bioinformatics ensuring successful of projects
• Serve as the primary point of contact and business partner to project stakeholders maintaining effective business relationships and ensuring proactive communications
• Monitor project performance providing regular updates on progress risks and issues and help determine corrective actions as needed
• Ensure adherence to project management best practices and quality standards throughout the project lifecycle
• Partner with Lab Management to address customer inquiries regarding data quality turnaround time and overall performance
• Proactively identify and capture areas of improvement and possible solutions; independently document project evaluations and best practices and ensure crossfunctional communications
• Maintain comprehensive project documentation including project plans status reports and meeting notes; follow or develop systems to track and organize large sets of information where required
• Utilize internal systems (such as Sales Force IFS LIMs) to accurately monitor project progress and regular updates
• Prepare and present project updates to crossfunctional stakeholders including key customers global commercial and operational leadership; independently design and lead regular project management and operational meetings 
• Perform other duties as required or requested to meet business needs

Qualifications :

Education/Experience/Licenses/Certifications

Minimum Qualifications:

• Bachelors degree in a relevant field of study (e.g. life sciences project management business administration)or equivalent combination of applicable education and relevant work experience
• Proven experience in a project management role typically evidenced by 3 or more years of relevant work experience
• Proven experience managing crossfunctional projects and teams to meet a variety of deliverables on time and within budget
• Ability to work effectively in a highly matrixed collaborative team environment
• Working familiarity with genomics & sequencing technologies
• Proficiency in project management software (e.g. Jira Asana Microsoft Project) and Microsoft Office Suite (e.g. Word Excel PowerPoint Access)

Preferred Qualifications:

• Graduate degree in a life sciences discipline (e.g. biology microbiology cell biology)
• Prior experience in a project management role within a scientific clinical or technical environment

Competencies & Behaviours:

• Highly customerfocused and responsive with demonstrated skills to successfully develop critical relationships and maintain effective partnerships
• Passion for discovering and developing solutions for complex process problems faced by clients
• Teamoriented and highly collaborative with proven ability to exert influence in a directive and positive manner
• Demonstrated verbal and written communication skills with the ability to communicate to external and internal audiences at all levels of an organization
• Demonstrated professional judgment tact approachability and diplomacy in dealing with internal and external customers as well as the ability to handle confidential and/or proprietary information
• Demonstrated autonomy: ability to selfstart and drive whilst recognising the appropriate time for stakeholder engagement
• Creative problemsolving skills combined with an ability to communicate to gain consensus and facilitate decision making within a highly matrixed environment
• Adaptable and willing to take on multiple new tasks and responsibilities while managing and prioritizing multiple tasks within a dynamic work environment
• Resultsdriven and processoriented ensuring targets are met on time and on budget
• Resonate and operate in line with LGCs core value behaviours: Passion Curiosity Integrity Brilliance and Respect

Additional Information :

What we offer (US basedemployees):

• Competitive compensation with strong bonus program
• Comprehensive medical dental and vision benefits for employees and dependents
• FSA/HSA Pretax savings plans for health care childcare and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Companypaid short and long term disability life insurance and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately
• Town Hall monthly meeting onsite/virtual Cheer program where employees are recognized for outstanding work Company wide social events frequent catered lunches and much more!

LGC strongly believes that every job applicant and employee should be valued for their talents regardless of age disability race color ethnic or national origin sex sexual orientation gender reassignment marital or civil partnership pregnancy or parental religion or belief. Shortlisting interviewing and selection will always be carried out without regard to gender sexual orientation marital status color race nationality ethnic or national origins religion or belief age or trade union membership!

For more information about LGC please visit our website www.lgcgroup

#scienceforasaferworld

Remote Work :

No

Employment Type :

Fulltime