Digital Marketing Community Specialist - internship

You will be offered an initial internship contract of 6 months. Based on a performance review of your activities and objectives achieved over the initial period you will have the opportunity to join us as a longterm employee

We are seeking a motivated and ambitious Digital Advertising & Community Specialist to join our team and support our marketing department.
The ideal candidate should be a techsavvy individual eager to grow in the fastpaced world of digital marketing advertising analyse competitor strategies connect with prospects across multiple channels and be curious about AI tools to engage and collects leads.

This role is perfect for someone who is passionate about Digital Advertising Channels Customer Insights Digital Communities and exploring cuttingedge AI solutions while building meaningful customer relationships.

Key Responsibilities:

• Competitor Analysis: Monitor how competitors interact with their communities and derive actionable insights to improve our strategies.
• Customer and Prospect Engagement:
  • Reach out to prospects and clients to drive sales conversions or encourage positive reviews on platforms like Google My Business Trustpilot.
  • Actively respond to and manage customer reviews and feedback across multiple platforms.
• Social Media Performance analysis and Direct Brand Communication:
  • Data Passionate: be focus on results and KPI monitoring (META adv Google Ads & Analytics)
  • Handle comments inquiries and direct communications from prospects and customers across social media and other brand touchpoints.
  • Proactively address customer needs and anticipate potential crisis scenarios by maintaining a close ear to the community.
• Customer Relationship Building: Develop a strong rapport with prospects and customers creating opportunities to enhance brand reputation and increase engagement and sales (lead nurturing abandon chart tactics etc.
• Lead Nurturing through AI Tools: Manage AIdriven tools to engage and analyse leads effectively. Use insights to identify key strengths weaknesses and potential customer trends proactively addressing client needs.

Qualifications :

ABOUT YOU

• Passion for digital marketing customer insights and curious about AI tools
• Selfdriven critical thinker and problem solver eager to learn and grow.
• Strong communication and interpersonal skills with the ability to connect with prospects and customers at all levels.
• Basic experience in social media management online marketing or customerfacing roles is preferred but not mandatory 1/2 years).
• High level of motivation to pursue a career in the digital marketing and AI field.
• Familiarity with tools like AI lead management platforms and customer analytics tools is a plus.

ADDITIONAL SKILLS AND COMPETENCIES

• Strong communication skills with an ability to communicate across different levels of an organization;
• Strong drive & personal commitment to lead and make things happen personal attitude to work to targets in order to reach and overcome the company goals;
• Able to simultaneously control multiple tasks and initiatives;
• Flexible and able to adapt to rapidly changing situations and priorities;
• Good negotiation and presentation skills;
• Well organized autonomous with time management and planning skills;
• Fluent in Italian and English;
• Proficient in MS Office with advanced skills in Excel and PowerPoint.

Additional Information :

WHAT WE OFFER

In this role you will have the opportunity to make a big impact to the overall results of the company. You will be part of a dynamic innovative growth company which embraces new ideas and encourages everyone to contribute to our strategy.

We have an open informal culture and we trust our people to get the job done so we will also give you plenty of autonomy.

You will be working in an international environment which creates opportunities to share knowledge and work together with colleagues from other MET subsidiaries mainly from the Swiss office.

As part of the team over and above the internship compensation from day one youll be entitled to: laptop smartphone and ticket restaurant.

Remote Work :

No

Employment Type :

Intern