Job Description
We are seeking a dedicated Customer Service Assistant to join our team in Hamilton CA. This role involves assisting customers with inquiries resolving issues efficiently and providing a seamless customer experience. The ideal candidate is detailoriented organized and committed to delivering toptier service.
Responsibilities
- Handle customer inquiries via phone and email in a professional and timely manner
- Provide accurate information regarding company products and services
- Resolve customer concerns and escalate complex issues when necessary
- Maintain detailed records of customer interactions and transactions
- Collaborate with internal teams to improve service quality and customer satisfaction
- Assist in administrative tasks to support daily operations
Qualifications :
Skills and Qualifications
- Previous experience in customer service or administrative support preferred
- Strong communication and problemsolving skills
- Ability to multitask and prioritize in a fastpaced environment
- Proficiency in Microsoft Office and data entry systems
- Attention to detail and commitment to accuracy
- Ability to work independently and as part of a team
Additional Information :
Benefits
- Competitive salary based on experience
- Opportunities for career growth and professional development
- Supportive and teamoriented work environment
- Comprehensive training to ensure success in the role
If you are a motivated and customerfocused professional we encourage you to apply.
Remote Work :
No
Employment Type :
Fulltime