Partners eCare - Clinical Integration Coordinator

Bachelors Degree in Business IT Healthcare or related required; Clinical Degree and/or Masters preferred.
Must have 5 years related experience including experience with healthcare clinical systems.
Must have experience in developing and integrating business processes.
Expert knowledge of the workflow and operations across the healthcare enterprise
Experience with HL7 standard and XML data format.
Ability to document and communicate the status interface implementation progress against plans and take corrective action as necessary.
Able to troubleshoot diagnose and accurately document interface problems and their probable causes.

Skills/Abilities/Competencies Required

Understands the technology capability as it relates to the business requirements.
Understanding of change management techniques and the ability to apply them.
Excellent verbal and written communication skills.
Excellent problem solving and negotiation skills.
Excellent organizational skills with an attention for detail and ability to handle and prioritize multiple tasks at the same time.
Ability to formulate and execute strategy.
Ability to work effectively in a matrixed reporting environment.
Ability to build consensus across teams with staff and leadership.
Ability to review project deliverables for completeness quality and compliance with established project standards.
Ability to document and communicate the status of progress against plans.

Working Conditions

Office setting with some travel between Partners Healthcare System sites. Travel to Epic in Wisconsin

Participate in Off Hours On Call rotation

As a notforprofit organization Partners HealthCare is committed to supporting patient care research teaching and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital Partners HealthCare supports a complete continuum of care including community and specialty hospitals a managed care organization a physician network community health centers home care and other healthrelated entities. Several of our hospitals are teaching affiliates of Harvard Medical School and our system is a national leader in biomedical research.

Were focused on a peoplefirst culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration.

General Overview/Summary

The Clinical Functional Integration Coordinator is responsible identifying designing developing testing implementing managing and supporting integration points between Partners eCare and other solutions that must communicate with the EMR. In this role all existing interfaces and intersystem interoperability must be reevaluated and new interfaces and services implemented to maintain current and future workflows. The goal is to ensure integration standards and data flow between Epic and systems are standard and adhere to PHS policies and procedures.

Principal Duties and Responsibilities

Provide clinical expertise for decisions related to the design build and testing of interfaces between disparate systems and Partners eCare.
Responsible for the implementation of interfaces across clinical systems and application components that will integrate with Epic including all phases of the implementation (discovery design build testing cutover and live).
Research and assess current connections among/between all impacted clinical applications. Work with Epic staff and teams across Partners to install and maintain the necessary points of integration to support future state with Epic. Including various formats of integration such as HL7 XML SOA flat files.
Extend the conceptual design of the overall integration solution by developing the process data and application integration components into a functional design.
Design the flow and sequencing of events to support an integrated solution with Epic across all clinical applications.
Facilitate joint application design sessions with the interfacing application teams to ensure crossteam communication and collaboration.
Validate that the integration functional designs meet the overall business process integration requirements and are consistent with the Integration Conceptual Design.
Provide a single point of contact for the integration project status; keep the crossfunctional team on task and target.
Assist in identify and manage crossteam dependencies early in the program life cycle. Communicate crossteam issues to the Program Director and the appropriate Team Leads.
Exhibit sound and accurate decision making and serve as an expert resource for problem solving.
Remain flexible and adaptable within a fastpaced environment with rapidly changing requirements.
Applies clinical and organizational experience in developing project scope objectives specifications and critical path actions; planning project lifecycle deliverables timetables and resource availability and application; leading the exploration evaluation and design of technical solutions; preparing alternative plans.
Assist with activities related to defining documenting developing testing and delivering an integration solution for integration of the entity and enterprise applications Epic applications and 3rd party vendor complimentary applications.
Perform thorough data integration and system analysis to understand and assess current connections among/between all impacted applications and entity and enterprise systems.
Work closely with entity and enterprise contacts to verify data flowing into and out of impacted systems.
Document interface findings and requirements as part of the integration blueprint including detailed interface schematics to document data flow transaction volumes frequency and other considerations.
Extend the conceptual design of the overall integration solution by incorporating the process data and application integration components into a functional design taking into account the corporate design technical interface requirements and Epic functionality.
Validate that the integration functional design meets the overall business process integration requirements and is consistent with the integration conceptual design.
Design and document the flow and sequencing of events in implementing the integration solution across applications and functional areas.
Participate in joint application design sessions with the interfacing application teams to ensure crossteam communication and collaboration.
Develop interface test plans based on functionally design and technical requirements documentation.
Perform interface application testing from test scripts as necessary.
Work with development and entity contacts to deploy and validate the interfaces are working properly.
Provide postimplementation and ongoing interface integration support.
Troubleshoot diagnose and accurately document interface problems and their probable causes and work closely with developers to identify test and implement solutions.
Assist with writing and reviewing interface implementation and support procedures documentation.
Other duties as assigned by the Partners eCare Clinical Functional Integration Manager.