Regional Training Manager - APC
Regional Training Manager - APC
Posted on :
17-03-2025
Employer Active
1 Vacancy
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Job Description
KEY RESPONSIBILITIES:
Administrative:
- Planning scheduling and executing all regular training programs for agents and employees.
- Proactive planning for any special training programs interventions and management development programs.
- Coordinating with the General Offices and regional leadership for regular performance reviews meetings and sharing of expectations and deliverable between the business managers and the Managers L&D.
- Ensuring time and duration adherence; internal and regulatory compliance.
Team development:
- Sourcing interviewing and shortlisting candidates for final interviews by the Zone Head L&D
- Retention of the L&D Managers. Proactively managing talent pool.
- Development of L&D Managers; regular performance reviews and feedback for continuous improvements in knowledge and skills
- Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads.
- Traction of the KRAs Incentives and R&R for the L&D Managers.
- Course correcting any gaps in knowledge skills or attitudes of the L&D Managers through training coaching and counseling. Managing disciplinary issues.
Quality Assurance:
- Ensuring adherence to curricula contents and sessions plan by the trainers.
- While encouraging different styles of deliveries ensuring the overall adherence to methodologies as specified in the trainer s/facilitators guides.
- Ensuring that each program achieves the business objectives it was targeting to achieve.
- Assisting the home office team in training needs identification of various constituents of agency.
- Assisting the home office team in carrying out the measurement of training effectiveness.
Master Trainer:
- Be the first choice trainer for all the high level MDPs and lead companywide initiatives. MEASURES OF SUCCESS:
- Ensuring adherence to the training process for new agent launch and existing agents productivity
- Standardized training schedule & delivery for the region
- Retention and development of Managers L&D.
- Alignment of training with region business objectives
- Compliance
- Competence in knowledge about products processes etc. and training skills
KNOWLEDGE/SKILL/ABILITY
- Learning ability
- Logical thinking
- Must be able to influence & motivate peers supervisors & subordinates
- Should be selfmotivated selfstarter
Employment Type
Full Time
Key Skills
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