Senior Technical Writer
Senior Technical Writer
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$ 100000 - 140000
1 Vacancy
Job Description
Fortinet is looking for a senior technical writer to join its documentation team.We are looking for candidates with outstanding language (writing editing and proofreading) skills basic knowledge of network security and passion for creating useful technical content for our customers.
Job Description:
Design develop and maintain partner customer and SE focused documentation including:
- Deployment guides
- Administration guides
- Reference manuals
- Release notes
- Howto videos
- QuickStart guides
- Network topology diagrams
- Other customerfacing postsalesproduct documentation
To do this you will:
- Work closely with product management QA and development teams to fully understand the products and their documentation requirements.
- Collaborate with PMs developers QA and technical support to deliver accurate uptodate and useful product documentation for their intended audiences.
- Test and verify product information for accuracy & completeness through handson experience with products.
- Respond to customer & internal requests for documentation updates in a timely manner.
- Be able to prioritize and balance shortterm and longterm projects.
- Be a strong user advocate by providing feedback on product usability and making suggestions for improvements.
- Acquire indepth product knowledge quickly through handson experience with products and interaction with subject matter experts
Requirements:
- Positive attitude cando spirit attention to details and passion for quality technical writing.
- Ability to work in a fastpaced environment to meet deadlines and to simultaneously tackle and coordinate multiple projects.
- A BA or BS degree preferably in computer science electronic engineering MIS English or a related field.
- Strong command of standard American English grammar punctuation and standard usage.
- Ability to convert complex technical information into clean concise and coherent enduser documentation in plain American English.
- Knowledge of common cloud and network security software and hardware products and technologies.
- Familiarity with MadCap Flare Acrobat HTML CSS XML and Git required.
- Proficiency in Adobe Illustrator InDesign and video production tools desired.
- Technical writing coursework certificate or diploma is a plus.
- Must pass at least NSE4 to qualify.
The US base salary range for this fulltime position is $100000$140000. Fortinet offers employees a variety of benefits including medical dental vision life and disability insurance 401(k) 11 paid holidays vacation time and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market job type and job level. Exact salary offers will be determined by factors such as the candidates subject knowledge skill level qualifications experience and geographic location.
All roles are eligible to participate in the Fortinet equity program Bonus eligibility is reviewed at time of hire and annually at the Companys discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial wellbeing. Embark on a challenging enjoyable and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660000 customers around the globe
Required Experience:
Senior IC
Employment Type
Full-Time
