Bilingual Engineer Osaka
Bilingual Engineer Osaka
Posted on :
17-03-2025
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1 Vacancy
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Job Description
Job Description:
You will be responsible for customer service for bilingual projects.
We are looking for experienced IT professionals who want to work in an Englishspeaking IT environment as well as experienced bilingual IT professionals.
Job Summary:
Projects will be determined based on your experience and time of entry into the company. You will be involved in operational projects using both Japanese and English.
The main focus is on user support operations projects and many of these projects involve handson support of actual equipment.
Project examples:
Bilingual helpdesk work for a major foreign pharmaceutical company in Tokyo.
Mainly support for client PCs mobile phones and peripherals
User support will be mainly in Japanese and we will collaborate with overseas engineers in English.
Working Attractions:
It is possible to introduce work that makes the most of your English ability.
We can introduce you to bilingual work after you have received onthejob training within the company.
Won No.1 in three categories in a survey by the Japan Marketing Research Organization
No.1 in the Company with an environment that encourages challenge category
No. 1 in companies with good human relations
No. 1 in Companies that place importance on human qualities in hiring
Received the grand prize at the 6th WorkLife Balance Awards
Platinum Kurumin certification
Other awards received include
Requirements
Requirements (IT experience):
Business level Japanese and English language skills (telephone email documentation)
At least 1 year of experience in IT helpdesk or user support.
Willingness to learn about IT technology.
Able to communicate effectively on the phone.
Able to act autonomously.
Recommended conditions (to broaden the range of work we can introduce)
At least 1 year of experience in supporting foreign companies in English
Experience in IT work using English
Experience in simple troubleshooting of client PCs (Windows 10
Experience in troubleshooting problems while communicating with overseas teams in English
Benefits
Working hours
9:0018:00 / 8 hours per day
Shift work may be required depending on the project.
Salary
Estimated annual salary:yen and up
305000 yen and up (including the following flat allowances)
Basic salary: 285000 yen
Regional allowance: Region B (Osaka) 20000 yen
Monthly salary
Full overtime allowance (for overtime worked in excess of legally mandated hours)
Full transportation allowance
Family allowance (Dependents: spouse 10000 yen children 5000 yen parents 3000 yen / applicable from the second year of employment)
Position allowance
Telework allowance (partial subsidies for various expenses/realized based on employee feedback!
Longservice incentive (paid to employees who have been with the company for 10 years and 20 years respectively)
Example of annual salary
4.4 million yen...monthly salary 310000 yen IRP bonus / 2nd year with the company 25 years old)
5.5 million yen...monthly salary of 400000 yen IRP bonus / management position / 4th year with the company (age 30
The expected annual salary is only a guideline and may increase or decrease throughout the selection process.
Monthly salary includes fixed allowances.
Benefits and Systems
Social insurance (employment workers accident compensation health and employee pension)
Qualification acquisition support system (all examination fees are paid by the company upon successful completion of the examination)
Defined contribution pension plan 401K)
Sumairu Mutual Aid Society (a system to provide congratulatory money for various life events)
Childcare leave system 100 of female employees take childcare leave)
Dormitory facilities 35000 yen/month outofpocket for those who qualify)
CDP system (inhouse recruitment system)
Loan of iPhone
Video learning application available
Cafeteria plan (allows you to purchase products from partner companies at a discount)
Membership in Kanto IT Software Health Insurance Association
Telework and staggered working hours
Vacations and Vacations
Vacations and Vacations
2 days off per week (Saturday and Sunday)
Vacations
Shift work may be required depending on the project.
Yearend and New Year vacations
5 days 5 days)
New Years holiday 5 days)
Paid vacations
(Company wide average: 11.25 days/year; 81 of employees take paid leave)
Maternity leave
Maternity leave (actual results available)
Childcare leave
(Acquisition rate: 100 for women 25 for men) *Achievements in 2018
Selfcare leave
Sick leave (can be taken in place of paid leave during the first half of employment)
Anniversary leave (encouraged to take annual paid leave)
Refreshment leave 5 to 6 days are granted to employees who have been with the company for 10 years and 20 years respectively)
Education
Education
We provide an environment where those who want to learn can learn.
Employees are free to participate in and use courses and video content for certification acquisition (CCNA LPIC Level 1 etc..
In addition we have a verification environment that can be accessed from home allowing you to learn as much as you want whenever you want.
Selection Process
Selection Process
Document screening
Aptitude test
Interview 1 time 2 times depending on the situation)
Offer of employment
We can start after 6:00 p.m. on weekdays according to the applicants request and also on Saturdays upon request.
*This may be subject to change depending on the situation in which case we will contact you as needed.
Employment Type
Full Time
Key Skills
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