Customer Service Representative ZR21051JOB
Customer Service Representative ZR21051JOB
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
PHP 38500 - 38500
1 Vacancy
Job Description
This is a remote position.
Role Name: Customer Service Representative
Schedule: Fulltime Monday to Friday 8:30 AM to 5:30 AM 1 hour unpaid lunch break
Client Timezone: PST (Pacific Standard Time)
Job Description
Responsibilities
- Serve as the primary point of contact for new and returning patients building strong trustbased relationships
- Manage patient scheduling appointment confirmations and followup communications
- Educate patients on treatment plans and provide individualized home care instructions
- Coordinate patient intake and assist with documentation to ensure accurate recordkeeping
- Support the chiropractic team in delivering exceptional care by managing patient flow and clinic logistics
- Handle patient inquiries and address concerns with professionalism and empathy
- Assist with insurance verification and billing inquiries as needed
- Collaborate with the clinical team to identify areas for process improvement and enhance patient satisfaction
- Ensure strict HIPAA compliance in all patient interactions and data handling maintaining the highest standards of patient confidentiality
Requirements
- Proven experience in customer service healthcare administration or patient coordination
- Excellent communication and interpersonal skills with a warm and empathetic demeanor
- Strong organizational and time management abilities
- Familiarity with healthcare management software and scheduling systems
- Basic understanding of chiropractic care and holistic health practices (preferred)
- Thorough understanding of HIPAA regulations and commitment to maintaining certification
- Ability to work fulltime 40 hours per week) with flexibility for occasional extended hours
- Comfortable working in Pacific Standard Time (PST) zone
- Passion for supporting patients in their journey toward wellness and recovery
Join our team and become an integral part of a forwardthinking chiropractic clinic that prioritizes patient care and holistic healing. This role offers the chance to work in a supportive environment while helping individuals regain their quality of life. If you re ready to make a positive impact we d love to hear from you!
Proven experience in customer service, healthcare administration, or patient coordination Excellent communication and interpersonal skills, with a warm and empathetic demeanor Strong organizational and time management abilities Familiarity with healthcare management software and scheduling systems Basic understanding of chiropractic care and holistic health practices (preferred) Thorough understanding of HIPAA regulations and commitment to maintaining certification Passion for supporting patients in their journey toward wellness and recovery
Employment Type
Full Time
