Front Desk Clerk Part Time - The Exchange a Curio Collection by Hilton Sacramento California
Front Desk Clerk Part Time - The Exchange a Curio Collection by Hilton Sacramento California
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Salary Not Disclosed
1 Vacancy
Job Description
Front Desk & Guest Care
Are you passionate about providing outstanding hospitality As a front desk associate youll be at the heart of the hotel creating meaningful guest experiences with your proactive responsive and caring approach. If you love engaging with people have a welcoming personality and take pride in responsibility this role is for you! At Concord Hospitality we foster a culture where every team member is valued and respected. Role Responsibilities: As a Front Desk or Guest Services Clerk youll ensure guests have the best stay by: Assisting guests with professionalism courtesy and efficiency. Maintaining high service and hospitality standards. Addressing guest concerns promptly to ensure satisfaction. Processing payments and following all cashhandling procedures. Managing guest mail and messages with privacy and professionalism. Being knowledgeable about the hotel brand and loyalty programs. Communicating guest feedback to departments and management. Handling calls lobby visitors and team member requests efficiently. Understanding hotel safety and emergency procedures. Why Concord Our culture is built on five Cornerstones: Quality Integrity Community Profitability and Fun. We believe in creating a great work environment where associates feel valued. At Concord we live by our Associate First philosophy and show our appreciation through engaging activities career development and a team that truly cares.
Employment Type
Part-Time
