Do you follow all the latest developments in technology and gadgets Do you have excellent communication skills in Dutch This is your chance to work as a customer representative for one of the Big Five IT companies!
What you will do:
- Communicate with customers via phone chat & email
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction representing a major brand
- Provide troubleshooting for mobile devices (mobile phones tablets & more)
- Assist customers to manage/secure their account & passwords
- Setup repairs for hardwarerelated issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
What you will bring:
- Fluency in Dutch
- Advanced English knowledge
- Familiarity with iOS and/or MacOS or comparable technology is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation assistance in finding an apartment all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
- Work for a Great Place to WorkCertified Companythat fosters diversity offering equal opportunities to all regardless of gender ethnicity religion culture