drjobs Dutch Customer Service - Relocation package to Greece

Dutch Customer Service - Relocation package to Greece

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1 Vacancy
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Job Location drjobs

Athens - Greece

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Do you follow all the latest developments in technology and gadgets Do you have excellent communication skills in Dutch This is your chance to work as a customer representative for one of the Big Five IT companies!

What you will do:

  • Communicate with customers via phone chat & email
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Setup repairs for hardwarerelated issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction

What you will bring:

  • Fluency in Dutch
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS or comparable technology is preferred
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation assistance in finding an apartment all at no cost to you)
  • Competitive monthly salary 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises providing a great working environment with relaxing break areas
  • Work for a Great Place to WorkCertified Companythat fosters diversity offering equal opportunities to all regardless of gender ethnicity religion culture

Employment Type

Full Time

Company Industry

About Company

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