Operations Manager

Are you a dynamic leader with a passion for optimizing law firm operations ensuring seamless processes and fostering a collaborative work environment

Do you possess the strategic insight to enhance operational efficiency integrating legal expertise with innovative management practices

Is your approach to operations management characterized by proactive problemsolving meticulous attention to detail and a commitment to continuous improvement

Final question: When faced with a challenge do you get excited or run away

** IMPORTANT: TO APPLY **

If you have any questions please email only.

• Please do not reach out through our websites contact information (telephone email or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the Apply button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

At Maimone Legal PLLC a familyowned law firm based in Fort Lauderdale Florida we specialize in immigration business law and estate planning. Founded by the motherdaughter team of attorney Filomena Maimone and Senior Business Manager Rocki Maimone we combine professional expertise with personal experience to provide strategic legal solutions tailored to our clients needs. Our commitment extends beyond legal representation; we offer comprehensive support including connections to financing real estate services and other professional resources to help clients establish their new lives in the United States. Our ethos is rooted in treating clients like family ensuring personalized attention integrity and transparency in all our dealings.

As Maimone Legal continues to expand and refine its operations to better serve a growing client base the need for a dedicated Operations Manager has never been greater. This role is instrumental in ensuring the firms efficiency overseeing daily operations implementing strategic initiatives and driving process improvements that enhance productivity and client satisfaction. More than just an operational leader you will be a catalyst for innovation empowering our team to focus on delivering outstanding legal services while maintaining the firms reputation for integrity and personalized service.

What youll do:

• Operational Leadership: Oversee the firms daytoday operations ensuring alignment with strategic goals and optimal efficiency. This includes streamlining workflows addressing operational challenges and implementing systems that drive productivity and support the firms longterm success.
• Process Development: Create implement and refine Standard Operating Procedures (SOPs) to establish consistency and efficiency across firmwide operations. Drive continuous process improvement by identifying inefficiencies developing solutions and ensuring best practices are upheld.
• Performance Tracking: Develop and monitor key metrics to evaluate operational effectiveness using datadriven insights to identify areas for improvement and ensure the firm meets its strategic objectives.
• Team Leadership: Hold team members accountable for their responsibilities by setting clear expectations tracking performance and ensuring deadlines are met. Foster a culture of accountability and efficiency while providing support and guidance to administrative staff including receptionists administrative assistants and paralegals.
• Vendor Management: Manage contracts monitor vendor performance and coordinate services across offices to ensure seamless operations and maximum value. Negotiate with thirdparty vendors to secure costeffective and highquality services that align with the firms needs.
• Human Resources: Lead hiring onboarding and employee development processes to build a strong and capable team. Oversee attendance monitoring and benefits administration including health insurance and PTO management ensuring employees receive comprehensive support and resources.
• Strategic Growth: Collaborate with leadership to identify growth opportunities scale operations and break through growth ceilings. Support longterm planning and to drive sustainable success and expand the firms impact.

What were looking for:

• Experience: A minimum of 5 years in operations management preferably within a legal or professional services environment.
• Leadership Skills: Proven ability to lead and motivate teams with a focus on accountability and achieving operational excellence.
• SelfStarter Mentality: A highly selfmotivated individual who takes initiative identifies operational needs and independently drives improvements without requiring constant direction. Must be proactive in assessing challenges implementing solutions and ensuring the firms operations run smoothly.
• Process & Performance Management: Demonstrated experience in developing and implementing processes procedures and policies as well as establishing and monitoring KPIs to drive operational efficiency and accountability.
• Accountability & Conflict Resolution: Must be confident and direct in holding team members accountable addressing performance issues and navigating difficult conversations. This role requires someone who can handle confrontation professionally set clear expectations and ensure tasks are completed without hesitation or avoidance.
• ProblemSolving & Independence: Must have strong problemsolving skills and the ability to handle operational challenges with confidence. This role requires someone who can assess issues implement solutions independently and take initiative in decisionmaking to ensure smooth operations.
• Technological Acumen: Familiarity with legal practice management software (e.g. MyCase Docketwise) and other relevant technology platforms.
• Cultural Fit: Alignment with the firms values of integrity personalized service and treating clients and staff like family.

Why you should work here:

• FamilyOriented Culture: Join a closeknit team that values collaboration support and treating each member with respect and care.
• Professional Growth: Be part of a firm committed to continuous improvement offering opportunities for professional development and career advancement.
• Community Impact: Contribute to a firm that is dedicated to making a positive difference in the lives of individuals and families advocating for social justice and inclusivity.

Additional perks:

• Paid Time Off (PTO): Enjoy a generous PTO policy that supports worklife balance and allows you to recharge and take time for what matters most.
• Health Care Contribution: Receive a monthly stipend to support your health insurance needs ensuring you have access to quality healthcare.
• Modern Workspace: Enjoy a beautifully designed office with premium amenities including an onsite caf and complimentary gym access creating a comfortable and inspiring work environment.

At Maimone Legal PLLC your role as Operations Manager is integral to our mission of providing exceptional legal services with a personal touch. You will have the opportunity to shape the operational landscape of our firm ensuring that our processes not only support our business objectives but also reflect our commitment to treating clients and staff like family. Your contributions will be valued and recognized as we work together to create a supportive efficient and clientfocused environment.

We invite you to bring your expertise passion and dedication to our team where you can make a tangible impact on the lives of our clients and the success of our firm. Join us in our pursuit of excellence innovation and compassionate service.