Event Manager
Event Manager
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$ 5833 - 6666
1 Vacancy
Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Leisure Sports Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
EVENT MANAGER
MISSION
Achieve banquets and catering sales goals on a monthly basis. Service all banquet functions whether booked by group rooms or by catering. To follow all Renaissance ClubSport standard operating procedures and policies to ensure that all events are executed flawlessly with consistently high levels of customer service laying the foundation for customer loyalty.
REPORTS TO
Hotel General Manager
PRIMARY RESPONSIBILITIES
- Contact client within 72 hours of event turnover from Sales or Catering
- Detail BEOs and send to client for signature
- Upgrade and upsell catering menus
- Utilize corporate event planning packages and spa packages
- Be aware of the forecast and budget and where we need to fill holes; be profit minded
- Finalize rooming list and guarantees
- Ensure proper credit for direct billing; secure a method of payment
- Process rooming list; complete all changes and cancellations for groups; prepare group guest lists prior to arrival and release rooms as necessary
- Ensure all agreements or contracts are correct and distributed to all appropriate parties
- Identify and fill client needs for event space audio visual and catering
- Contact client 72 hours prior to event to confirm arrangements and obtain final guarantees
- Inspect operations daily
- Maintaining a high level of customer satisfaction and quality standards
- Conducting site inspections for prospective customers
- Contact client within 24 hours of event for feedback and to thank them for their business
- Send client thank you letter with meeting planner survey
- Hold file for 30 days or until billing is finalized
- Process all travel agent commission check requests for all group room blocks
- Be familiar with honored guest and Marquis procedures if applicable
- Have knowledge of advance deposits procedures posting checks in PMS prior to group arrival
- Maintain a close working relationship with Culinary Team Event Operations Director of Food and Beverage and Revenue Management
- Identify and recommend new ideas methods and markets
- Other responsibilities or projects as assigned by the Hotel General Manager
DRIVERS OF SUCCESS
- Personable Friendly Demeanor
- Customer Service Obsession
- Attention to Detail Commitment to Quality
- Communication Skills
- Organization Skills Ability to Handle Multiple Tasks
- Computer (word processing spreadsheet PMS MARSHA SFA and Delphi) Skills
- Professionalism Responsibility
ESSENTIAL PHYSICAL REQUIREMENTS
- Qualified candidates with or without reasonable accommodations must be able to:
- Write speak read hear and see
- Type and operate computer
- Perform repetitive telephone work
- Bend and lift up to 30 pounds
- Setup and takedown light equipment
- To drive an automobile
COMPENSATION
Monthly Salary: $5833.33 $6666.67 based on experience
Bonus Incentive: 10 of annual salary
BENEFITS
Health Benefits (Medical Dental Vision HSA and FSA)
Childcare
Complimentary Family Sports Club Membership
Marriott Explore Travel Program
401(k) Plan
401(k) Company Matching
Employee Assistance Program (EAP)
Associate Discount
Life/AD&D insurance
Paid Time Off
Holiday Pay
Sick Pay
The salary range for this position is $5833.33 to $6666.67 monthly.
This company is an equal opportunity employer.
frnch1
Required Experience:
Manager
Employment Type
Full-Time
