Message point Developer Software Engineer

Title Messagepoint Developer / Software Engineer

LocationRemote

Experience required 12 yrs

Must to have: Minimum 12 years of development experience Minimum 3 4 years of message point platform experience familiarity with scripting languages (eg. Javascript)

Proficient in Messagepoint platform:

• Deep understanding of Messagepoint features APIs and architecture.

Programming Skills:

• Familiarity with scripting languages (e.g. JavaScript) may be required depending on specific Message point customization needs.

Data Management:

• Knowledge of data structures data manipulation and data mapping to integrate customer data with communications.

Additional Info about Messagepoint:

• Messagepoint is a tool more specifically a customer communications management (CCM) platform. It is a software solution designed to help businesses manage automate personalize and deliver customer communications across various channels like email SMS print and web.
• It is commonly used in industries such as finance insurance healthcare and utilities where customer communications need to be personalized compliant and delivered at scale.

Role:

Message Point Developer

Employment Type:

Contract

Work location:

New York Manhattan or Clinton NJ

Work mode :

Hybrid 3 days from Office

About the Role

A software engineer specializing in the Messagepoint platform responsible for designing developing and maintaining custom customer communication solutions using Messagepoints features and APIs including content personalization workflow automation and multichannel delivery to create efficient and compliant customer communications across various channels like email print and SMS.

Job Responsibilities

Development on Messagepoint platform:

• Utilize Messagepoints tools and APIs to build/enahance complex communication templates workflows and data integrations to deliver personalized customer communications.
• Experience in Message Point Touchpoint Administration Production Manager API Tokens Manage / promote Applications and versions) and Connected architecture.
• Troubleshoot and resolve issues related to Messagepoint templates and workflows

Content Management:

• Design and implement content structures within Messagepoint managing dynamic content blocks variables and data mapping to ensure accurate and relevant communication delivery.

Workflow Automation:

• Create automated workflows within the Messagepoint platform to streamline communication processes including triggers decision points and approvals based on customer data and business rules.

Data Integration:

• Integrate Messagepoint solutions with other enterprise systems (CRM ERP etc. to pull relevant customer information and dynamically populate communication content.
• Experience with integrating Messagepoint into enterpriselevel systems via APIs and web services

Channel Management:

• Configure and manage communication channels like email SMS print and webbased communications within the Messagepoint platform.

Testing and Quality Assurance:

• Thoroughly test developed solutions to ensure functionality data accuracy and compliance with regulations.

Deployment and Maintenance:

• Deploy new communication designs and updates to production environments and provide ongoing maintenance and support.
• Optimize template performance for largescale deployments

Mandatory Skills

Minimum 12 years of work development experience and atleast with3 4 years of messagepoint platform experience

Required Education

• Bachelors degree in computer science Electrical Engineering or related field.

Required Experience

Proficient in Messagepoint platform:

• Deep understanding of Messagepoint features APIs and architecture.

Programming Skills:

• Familiarity with scripting languages (e.g. JavaScript) may be required depending on specific Message point customization needs.

Data Management:

• Knowledge of data structures data manipulation and data mapping to integrate customer data with communications.

Travel Requirement

• NA