German-speaking Customer Service Representative in Madrid
German-speaking Customer Service Representative in Madrid
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Job Description
Are you passionate about delivering exceptional customer experiences and eager to be part of an exciting fastpaced startup Join our dynamic team in Madrid and help shape the future of our growing company. As a Customer Service Representative youll have the opportunity to make a real impact working directly with our customers to provide personalized support and create lasting relationships. If you thrive in a collaborative environment love problemsolving and are ready to contribute to a brand thats on the rise we want to hear from you!
Tasks
Supporting clients activities by offering worldclass service to their customers while working on projects of top prestigious and worldwide brands by:
Answering incoming customer queries promptly
Identifying issues and providing effective solutions to ensure customer satisfaction
Recording customer data accurately in the CRM system
Providing adhoc support as required
Being a team player and collaborating for the success of the team and project
Requirements
C2 Proficiency in the German language C1 proficiency in English
Indepth understanding of the value and impact of a superior customer experience
Excellent listening skills and proficient communication abilities
A drive for excellence and professionalism
Strong teamwork skills and dedication to collaborative success
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Madrid Spain for an international career and life experience
A valid Spanish work permit (required)
Benefits
Competitive salary
Dynamic startup culture where innovation and creativity thrive
International work environment that embraces diversity and offers a global perspective
Growth opportunities with room for personal and professional advancement
Permanent contract providing stability and longterm career potential
Living in Madrid: What to Expect
A vibrant cosmopolitan city blending modern innovation with rich history
Thriving cultural scene with worldclass museums theaters and historic landmarks
Lively festivals and traditions including the famous San Isidro celebrations
Mild winters and warm summers making for plenty of outdoor enjoyment yearround
A dynamic food culture from tapas bars to Michelinstarred restaurants with iconic dishes like cocido madrileo
A buzzing startup ecosystem offering endless opportunities for growth and innovation
Employment Type
Full Time
