Senior Account Manager - LTD
Senior Account Manager - LTD
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Job Description
What Youll Do:
Reporting to the Vice President Client Relations youll be the primary source of expertise for our stakeholders and clients with respect to our SelfInsured LTD product portfolio. The incumbent collaborates with internal service and operational teams to ensure the delivery of superior customer service and meaningful engagement with local affiliate leaders and plan sponsors.
The core parts of your role will be to:
- Supporting Stakeholders and Plan Sponsors 75
- Establish and maintain productive and meaningful relationships with local affiliate representatives plan sponsors and affiliate governance committees.
- Prepare annual account management strategy for assigned block of accounts.
- Coordinate and conduct regular ongoing file review meetings with local leaders board personnel and plan sponsors.
- Coordinate and lead scheduled LTD governance committee meetings for assigned provincial affiliate(s).
- Provide expertise and training to local affiliate leaders and representatives plan sponsors and their staff to ensure clear understanding of provisions and administration practices of the SelfInsured LTD plan.
- Provide support and expertise as required for memberlevel escalations in collaboration with Group Life and Disability Claims team.
- Coordination and communication of annual SelfInsured LTD plan renewals for assigned affiliate plan(s) to locals and boards.
- Preparation presentation and negotiation of annual renewals for nonaffiliate plan sponsors (either directly or through appointed Advisors).
- Provide support to Premium Administration and Underwriting teams in ensuring proper administration of LTD program by boards.
- Business Development 10
- Collaborates with OTIP leadership local and board representatives and the Principal Consultant SelfInsured Services in identifying and coordinating responses to opportunities for expansion of the OTIP SelfInsured LTD Plan.
- Collaborates with OTIPs Marketing and Business Development team to share intelligence and identify opportunities for crossservice.
- Represent OTIP at industry and education sector conferences and events .
- Advance Organizational Understanding of Local Issues 10
- Identify and report emerging local issues and trends that will impact current and future service requirements.
- Identify and report on local political issues including turnover potential moves from local to provincial leadership and issues that may negatively impact the OTIP brand.
- Make recommendations as required for enhanced attention for specific leaders or locals to ensure positive perception of the OTIP brand.
- Other 5
- Provide coverage for other Senior Account Managers (LTD/ELHT) as required.
- Represent Client Relations on internal and external project teams and working groups as required.
Qualifications :
Lets Talk About You:
This is the unique blend of skills and experience we would love to see in an ideal candidate:
- An indepth knowledge of group insurance products as demonstrated by a minimum of 7 years of experience in the industry.
- Demonstrated expertise in long term disability plans.
- Previous experience in a senior level account management role.
- Previous experience working with union representatives at local provincial and national levels.
- Experience with benefits trusts or multipleemployer group benefits programs is an asset
- Proven ability to determine business priorities meet goals manage high volumes of work and work collaboratively across multiple teams.
- Demonstrated customer service skills.
- Highly developed communication presentation and negotiation skills.
- Previous experience working in a distributed workplace environment.
- GBA or CEBS accreditation are considered assets.
We also consider your potential. If you know you have what it takes to do the job but your experience doesnt exactly match the qualifications above we encourage you to apply and provide us with more details about why you think you would be a great fit.
Additional Information :
Some of the Perks We Offer:
We offer bestinclass pension and benefits total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons youll love working here:
- Rewarding salary and bonuses that truly value your dedication
- Industryleading group benefits with 100 premium coverage (excluding LTD) that start on your first day
- Defined benefit pension plan for a financially confident retirement
- 100 coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
- Access to a wealth of learning resources including LinkedIn Learning for professional development
- Flexible workfromhome and hybrid options
- Unlock your potential with opportunities for advancement
Working Conditions:
- A general office environment or distributed workplace (remote/work from home).
- Extensive travel is required; a valid drivers license and automobile are required.
Lets work together! If you are interested in this opportunity please apply online.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business we protect what matters most to our members. As an employer we value what matters most in our workplace. Together this includes fostering a diverse equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however only candidates selected for an interview will be contacted.
#LIHybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
