Senior Manager Operations South zone
Senior Manager Operations South zone
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Job Description
About Indus Action
At Indus Action we are on a mission to unlock public welfare through a collaborative approach as a DoTank. We seek empathetic driven and actionoriented team members who are eager to partner with the Sarkar (state) and Samaaj (communities) to make welfare access sustainable and frictionless for vulnerable citizens and their families.
Our vision for a progressive and inclusive society is reflected in our equitable compensation structures transparent organizational policies and supportive work culture. As an aspiring Deliberately Developmental Organization (DDO) we embody our values of Listen. Act. Change. by nurturing active citizens and supporting enterprising individuals with a growth mindset both professionally and personally.
At Indus Action you are valued beyond your role or title. We foster an open environment with a nodoor policy encouraging collaboration across all levels. If you are passionate about building impactful solutions at scale while learning joyfully then Indus Action is the place for you!
Position Summary
The South Zone operations team is at an exciting stage of having launched new projects in Karnataka. Indus Action is looking for a professional who can take ownership of critical aspects of these projects and support the project lead in driving towards crucial outputs and outcomes. Engaging with primary and secondary research building government relations and implementing critical aspects of the project will be essential for this role. The role may also involve supporting operations in other states in the South zone as per project requirements.
Role and Responsibilities
The primary responsibilities would include:
Project peOrations
Operational Management: Support the daytoday operations of projects within designated states ensuring strict adherence to project terms and scope of work.
Crossfunctional collaboration: Coordinate with various teams within IA to drive key project outputs and outcomes.
Efficiency Enhancement: Identify operational bottlenecks and assist in implementing strategies to boost efficiency and productivity.
Data Analysis and Reporting
Data Collection: Conduct endtoend primary data collection exercises as per the project requirements
Data Analysis: Analyse government primary data and secondary research to identify trends and derive stakeholder recommendations.
Welfare Delivery Analysis: Understand and document key aspects of the welfare delivery process.
M&E Planning: Contribute to developing and implementing the monitoring and evaluation plan for projects.
Report writing: Write reports based on analysis and actionable recommendations for government stakeholders.
Stakeholder Engagement
Government Liaison: Engage with government officials at multiple levels on specific project aspects. This includes working out of a government office a few days a week.
Community Outreach: Engage with citizens from economically and socially disadvantaged groups across diverse geographical areas. This entails travelling to rural and urban locations across the zone for consultations and data collection.
Partnership Development: Foster onground partnerships with local NGOs and other civil society organizations.
Requirements
Skills and Qualifications
Educational Background: A Master s degree in social sciences public policy or a related field is preferred.
Experience: Previous experience working on government projects is advantageous.
Technical Skills: Proficiency in working on Excel or any data visualization tools (such as Miro/ PowerBI) would be beneficial.
Research: Familiarity with carrying out endtoend research studies including designing methodology preparing study tools and conducting data collection.
Documentation: Proficiency in reporting for diverse stakeholder including policy briefs research reports donor reports etc.
Communication Skills: Excellent written and verbal communication skills for presenting outputs to government audiences.
Project Management: Ability to plan resources and deliver on key outputs while balancing the priorities of all stakeholders.
Team Collaboration: Ability to work collaboratively within a multidisciplinary team environment while being selfmotivated.
Language proficiency: Working knowledge of Kannada is mandatory.
Behavioral Competencies and Values
CitizenFocused Mindset: Upholding the principle of placing the vulnerable citizen at the center of every initiative
Entrepreneurial Energy: Showcasing ownership of time and resources to yield solutions
Dealing with Ambiguity: Maintaining grace under pressure and showcasing a progressive approach
Growth Mindset: Perceiving every experience as a learning curve and an opportunity for growth
Collaboration: Cultivating productive partnerships internally and externally.
Education and Experience
Indus Action seeks to provide a unique opportunity for people with 46 years of exposure to public policy planning and development. It seeks to engage people with a passion for understanding social security and wanting to gain experience with government policies and programs in areas relevant to development. It will also provide highquality professional inputs in economics education public health and social science.
Benefits
Compensation
The compensation will be based on Indus Actions compensation bench marking rubric. The compensation range will depend on the qualifications experience and fit for the role.
The candidate would need to use his/her own laptop and the organization will bear the annual maintenance cost up to INR 12000 per year as per actuals.
Knowledge and Technical Skills Stakeholder Management Has led and managed a team of 3+ people through a project for 1+ year Partnered with the government and built relations across levels (BDO, SPD, PS, etc) to drive large-scale projects for 1+ year Has worked with government departments at a state-level for at least 2 years Project Management Has managed and delivered projects end-to-end for at least 2+ years Is well versed with principles of designing thinking, planning and , budget management, quality control and monitoring and evaluation Data & Technology Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother Has strong analytical skills to create strategies and analyze data Research and Analysis Has worked on at least 1 project involving fieldwork/primary research (preferred) Has experience with secondary research and data analysis Has st
Education
Master's/ Diploma in public policy
Employment Type
Full Time
