drjobs German Customer Service Representative - Onsite in Mosta Malta

German Customer Service Representative - Onsite in Mosta Malta

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1 Vacancy
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Job Location drjobs

Mosta - Malta

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: GermanSpeaking Airline Support Agent

Location: Mosta Malta

Work Model: Onsite

Job Overview:

We are looking for enthusiastic and fluent Germanspeaking Support Agents to join our airline customer service team. As an Airline Support Agent you will assist customers via phone social media chatbox and emails addressing queries related to our services. Full training will be provided and career growth opportunities are available within the company.

Key Responsibilities:

  • Assist customers with inquiries via phone chat and email
  • Provide timely and accurate information regarding airline services
  • Handle customer queries with a professional and friendly attitude
  • Maintain high levels of communication and customer satisfaction
  • Collaborate with team members and work independently

Requirements:

  • Fluent in German and English
  • Strong communication writing and listening skills
  • Cando attitude with the ability to work with minimal supervision
  • Computer literate.
  • Previous customer service experience is required
  • Flexible to work Monday to Sunday

Employment Type

Full Time

Company Industry

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