Administration Officer West
Administration Officer West
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Job Description
1. Maintain office supplies inventory by checking stock to determine inventory levels anticipating needed supplies and placing orders.
2. Ensure the office is clean organized and wellmaintained.
3. Handle incoming calls emails and other correspondence directing them to appropriate personnel as necessary.
4. Provide excellent customer service by answering queries and addressing complaints in a professional manner.
5. Assist in processing customer orders contracts and service agreements.
6. Maintain and update customer and employee records ensuring all information is accurate and up todate.
7. Manage and organize files documents and records (both physical and digital) for easy access and retrieval.
8. Assist with basic bookkeeping tasks such as invoicing billing and payroll processing.
9. Support the implementation of health and safety protocols in the office.
10. Coordinate and support the activities of the pest control and hygiene teams including route planning and job scheduling.
11. Assist in tracking and managing equipment and vehicle maintenance schedules.
12. Maintain employee attendance and leave records.
13. Manage and coordinate all aspects of service operations including scheduling dispatching and customer service.
14. Ensure timely and efficient delivery of services to customers.
15. Monitor service requests and assign technicians to appropriate jobs.
16. Communicate with customers to schedule appointments and provide updates on service status.
17. Maintain accurate records of service requests work orders and customer interactions.
18. Collaborate with other departments to ensure smooth service delivery.
19. Identify opportunities for process improvement and implement changes as needed.
20. Ensure that Monthly & Yearly planner is submitted to service technicians & client on a timely manner.
21. Ensure that service report is submitted for invoicing on a timely manner.
22. Coordinating stock control operations with service technicians and Branch Manager.
23. Analysing supply chain data to ensure the uninterrupted availability and dispatch of stock.
24. Forecasting supply and demand to prevent overstocking and running outofstock (OOS) in Nadi branch.
25. Implementing the first in first out (FIFO) movement of stock to ensure effectiveness and avoid out of age stock.
26. Placing and receiving orders to replenish stocks as needed from Suva.
27. Tracking shipments and coordinating internal stock transfers as well as resolving delays.
28. Overseeing stock storage processes including tagging boxing and labelling.
29. Maintaining a steady flow of stock from storage to where it is needed.
30. Performing regular inventory audits and keeping stock purchasing within budget.
Qualifications :
1. A Bachelors degree or Diploma in Business Administration Management or a related field (preferred).
2. Proven experience in an Administration role within the Pest Control Hygiene Fumigation or Cleaning industry will be an added advantage.
3. Strong leadership and teambuilding skills.
4. Excellent communication negotiation and interpersonal abilities.
5. Thorough understanding of industry regulations and best practices.
6. Proficiency in MS Office and other relevant software applications.
7. Valid drivers license and willingness to travel as needed.
Additional Information :
- Competitive benefits package
- Opportunity for development and internal mobility
- Wonderful Giving (wonderfulgiving) allowing you to donate company money to a cause of your choice
- Project Wonderful Staff spend a day in the community helping with various projects
- Company focused on wellness and health
If you are a selfstarter with an interest in developing your skills in the logistics industry then this could be you.
To be considered for this role you must have the legal right to live and work in Fiji.
All your information will be kept confidential according to EEO guidelines.
#LISK2
EEO is the law click here for more information
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
