This is a remote position.
Role Name: SpanishSpeaking Call Center Representative
Paid hours per week: 45 hours
Schedule: Monday to Friday 11:00 AM 8:00 PM Chicago IL USA (Central Standard Time)
Client Overview
Join a cuttingedge healthcare marketing agency that s revolutionizing the vein treatment industry. Our client is at the forefront of connecting patients with toptier vein treatment clinics and doctors across the nation. As a vital part of their team you ll play a crucial role in helping people access lifechanging medical care while working in a dynamic growthoriented environment.
Job Description
Embark on an exciting career as a Bilingual Call Center Representative in the thriving healthcare marketing sector. In this role you ll be the essential link between leading vein treatment clinics and potential patients seeking lifechanging care. Your exceptional communication skills in both Spanish and English will be instrumental in guiding prospects through their healthcare journey from initial inquiry to scheduling their first consultation. You ll navigate our stateoftheart CRM system qualify leads with precision and maintain the highest standards of professionalism. This position offers not just a job but an opportunity to make a tangible difference in people s lives while developing your skills in a rapidly growing healthcare niche.
Responsibilities
- Conduct engaging outbound calls to prospects who have shown interest in cuttingedge vein treatment services helping them take the first step towards better health
- Serve as the friendly knowledgeable voice for inbound inquiries addressing questions and expertly guiding potential patients to schedule free consultations
- Utilize your bilingual skills to break down language barriers and ensure all patients receive topnotch care and information
- Qualify leads through insightful conversations gathering crucial information about insurance coverage and specific medical needs
- Master our advanced proprietary CRM system ensuring all patient information is accurately recorded and uptodate
- Meet and exceed daily call quotas while maintaining an unwavering commitment to quality customer interactions
- Act as a brand ambassador professionally representing our client and their network of esteemed vein treatment clinics in every communication
Requirements
- Fluent in Spanish and English with the ability to switch seamlessly between languages in both written and verbal communication
- Previous experience in call center or customer service roles with a preference for healthcare industry background
- Techsavvy with proficiency in CRM systems and essential computer skills
- Exceptional communication and interpersonal skills with a talent for building rapport quickly
- Sharp attention to detail and efficient multitasking abilities in a fastpaced environment
- Passion for healthcare and a genuine desire to help people improve their quality of life
- Adaptability to learn about vein treatment services and stay updated on the latest advancements in the field
- Strong problemsolving skills and the ability to think on your feet when addressing patient concerns
- Resilience and positivity maintaining a professional demeanor even in challenging situations
Benefits
Independent Contractor Perks
Permanent workfromhome
Immediate hiring
Steady freelance job
ZR20969JOB
Fluent in Spanish and English, with the ability to switch seamlessly between languages in both written and verbal communication Previous experience in call center or customer service roles, with a preference for healthcare industry background Tech-savvy with proficiency in CRM systems and essential computer skills Exceptional communication and interpersonal skills, with a talent for building rapport quickly Passion for healthcare and a genuine desire to help people improve their quality of life Adaptability to learn about vein treatment services and stay updated on the latest advancements in the field Strong problem-solving skills and the ability to think on your feet when addressing patient concerns