This is a remote position.
We are seeking a Solutions Engineer to join our team. Youll partner closely with customers on a daily basis guiding them through onboarding and seamlessly integrating their core revenue processes onto the comapny platform. Serving as a critical bridge between sales customer success support and product teams youll ensure alignment and deliver impactful business outcomes for our customers.
Responsibilities:
- Onboard our largest customers core revenue processes.
- Diagnose and solve complex customer needs using existing tools and new tooling as you deem necessary.
- Think like a Product Manager and operate with autonomy to: * Build operator tooling to help accelerate your own role and that of nontechnical support * Build customer features that make onboarding easier and faster for customers.
- Provide feedback to product teams in terms of customer demands and system operability.
- Become familiar with company application and codebase and use that knowledge to help customers run their businesses.
- Work with Customer Success Sales Support and Product teams to deliver critical business outcomes.
Requirements
- You have 5 10 years of engineering experience and have collaborated closely with customers to solve their realworld challenges.
- You re comfortable building fullstack applications using Typescript and React.
- You have strong communication skills and high customer empathy.
- You are adept at building operator tooling and being resourceful.
- You are experienced bridging the gap between nontechnical support and product teams.
- You re curious about B2B software enterprise sales and revenue operations.
- Youd excel working in a dynamic and hightrust environment alongside an experienced team.
Benefits
- Work Location: Remote
- 5 days working
You have 5- 10 years of engineering experience and have collaborated closely with customers to solve their real-world challenges. You re comfortable building fullstack applications using Typescript and React. You have strong communication skills and high customer empathy. You are adept at building operator tooling and being resourceful. You are experienced bridging the gap between non-technical support and product teams. You re curious about B2B software, enterprise sales, and revenue operations. You'd excel working in a dynamic and high-trust environment alongside an experienced team.