Client Success Manager - Tech
Client Success Manager - Tech
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Job Description
Job Description
We are looking for a Client Success Manager Technologyto join a fastgrowing iGaming provider. This newly created role is essential in optimizing revenue from a technical standpoint while balancing commercial priorities. You will play a key role in maintaining and enhancing relationships with clients providing technical support and ensuring seamless integrations.
Location: Onsite
Responsibilities:
As theClient Success Manager Technology you will be the bridge between our clients and internal teams ensuring smooth operations and technical efficiency. Your responsibilities will include:
- Configuring new online casino platforms in the back office.
- Managing backoffice settings for partners and game content.
- Rolling out new game releases.
- Conducting game testing and troubleshooting technical issues.
- Providing technical assistance to clients primarily related to API integrations and casino setups.
- Collaborating closely with Product Development and QA teams.
- Supporting the Integrations team to ensure seamless client onboarding.
- Working alongside Account Managers and Sales teams to understand business priorities.
Requirements:
To excel in this role you should have:
- A proactive detailoriented and problemsolving mindset.
- Strong communication skills to engage with internal teams and external partners.
- A customerfirst approach with a sense of responsibility and ownership.
- The ability to multitask and adapt in a fastpaced environment.
- Experience in the iGaming industry (required).
- Basic understanding of API integrations and technical troubleshooting.
- Familiarity with Chrome DevTools and Excel.
- A strong command of spoken and written English.
Whats in it for you
Our client offers an exciting challenging role in a collaborative dynamic environment. The right person will find many career growth opportunities in their company whether you want to advance your technical skills or aspire to leadership in the future.
Benefits:
- A dynamic and fastpaced work environment.
- Career growth in an expanding iGaming company.
- Competitive salary and benefits.
- Access to modern tools and resources.
- A collaborative and innovative team culture.
If youre a technical problemsolver with a commercial mindset passionate about iGaming and looking for an exciting opportunity apply now!
Employment Type
Full Time
