Spa Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dedicated and experienced Spa Supervisor to join our team in Jeddah Saudi Arabia. As a Spa Supervisor you will play a crucial role in managing the daytoday operations of our luxury spa facility ensuring exceptional guest experiences and maintaining the highest standards of service.
- Oversee and coordinate all spa operations including treatment bookings staff scheduling and facility management
- Ensure adherence to spa policies and standard operating procedures
- Train coach and mentor spa staff to deliver outstanding customer service and maintain professional standards
- Manage inventory of spa products and supplies placing orders as needed
- Implement and support strategic initiatives to enhance the spas offerings and overall guest experience
- Monitor and maintain the cleanliness safety and functionality of all spa areas and equipment
- Handle guest inquiries feedback and concerns promptly and professionally
- Collaborate with other departments to promote spa services and create integrated wellness experiences
- Analyze spa performance metrics and implement improvements to increase efficiency and profitability
- Stay updated on industry trends and best practices to continually enhance the spas services and operations
Qualifications :
- Minimum of 12 years of experience in a similar supervisory role within the spa or wellness industry
- Indepth knowledge of spa treatments therapies and wellness practices
- Strong leadership and team management skills with the ability to train and motivate staff
- Excellent communication skills both written and verbal
- Customer serviceoriented with a passion for delivering exceptional guest experiences
- Proficiency in spa management software and basic computer applications
- Ability to work flexible hours including weekends and holidays
- Detailoriented with strong organizational and multitasking abilities
- Experience in luxury hotel or resort operations is highly preferred
- Knowledge of health and safety regulations related to spa operations
- Demonstrated ability to handle budgets and financial reporting
- Fluency in English; knowledge of Arabic is a plus
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
