Research Data Administrator
Research Data Administrator
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1 Vacancy
Job Description
Hybrid Role: Requires 3 days onsite at our Costa Rica office (Zona Franca UltraLAG Level 1 Heredia) and 2 days remote per week.
Were looking for a Research & Data Administrator to join Procores Scout Research Team. In this role youll partner with your team and key Customer Success Team members to ensure customers receive the accurate legally compliant documents they have earned. The primary goal of this role is to correct data inaccuracies fill in missing information and maintain efficiency through clear steady communication.
As a Research & Data Administrator youll work with crossfunctional teams to manage and update project information ensuring data integrity and quality. Use your investigative skills attention to detail and communication abilities to make a significant impact on our customer relationships. This is a unique opportunity for someone who loves solving problems and enjoys the challenge of maintaining data accuracy while prioritizing customer satisfaction.
This position reports to the Manager Pro Research and will be based in our Costa Rica office. Were looking for someone to join us immediately.
What youll do:
Search for property information through online county websites internal and external tools
Interact with customers and construction companies via telephone and email to gather and verify data
Work efficiently under deadlines prioritizing tasks based on Service Level Agreements (SLAs)
Update job information in the database through accurate data entry
Correct inaccuracies and fill in gaps based on customerprovided data
Communicate proactively with customers to ensure they receive the documents they need in a timely manner
Identify opportunities for process improvement and collaborate with team members to implement efficiencies
Learn and utilize constructionrelated databases and research tools to perform your job effectively
What were looking for:
Proactive problemsolver with strong analytical skills
Attention to detail and precision in your work
Quick and efficient with the ability to maintain a fast pace
Strong customer service perspective in all interactions
Hardworking with the ability to step out of your comfort zone when necessary
Comfortable with routine tasks and meeting deadlines
Eagerness to learn new tools and software to improve workflows
Ability to work independently with a collaborative team mindset
Additional Information :
About Us
Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a diverse dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
