drjobs Associate Rentals Business Process Analyst

Associate Rentals Business Process Analyst

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1 Vacancy
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Job Location drjobs

Singapore - Singapore

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Get to know the Team
GrabRentals (GR) aims to provide sustainable access to high quality vehicles for our hirerpartners. Providing them income opportunities within the Grab platform without the need to personally own a vehicle. GR also plays a crucial role in securing vehicular supply for the Grab marketplace.

The team works closely with internal GR stakeholders in making sure various processes are set up and carried out accurately and efficiently. The team is also responsible for the performance of external providers who carry out part operational tasks.

Get to Know the Role

The ideal candidate possesses strong problemsolving and analytical skills enabling them to identify and implement improvements in our systems and processes. Effective communication skills are essential as the role involves conveying complex process changes to various stakeholders. The candidate should be adept at managing multiple projects concurrently ensuring they are completed on time and within scope. If you are passionate about these areas and eager to contribute to our dynamic team we invite you to explore career opportunities with us.

The Critical Tasks You Will Perform

  • Overall owner of internal processes within GrabRentals (GR) team especially processes related but not limited to;

    • Rental agreements 

    • Rental payment collection and incentives payout related

    • Driver facing processes related to benefits and loyalty.

  • Set up new processes for new business initiatives and expansion.

  • Support team in setting up end to end processes required for the success of new business

  • Drive continuous process improvement within GR. Identify opportunities analyze and improve existing business processes. This includes identifying root causes and measuring the impact of improvement projects.

  • Manage Business Process Outsourcing (BPO) of various operational tasks ensuring accuracy quality and SLA of these tasks.
  • Monitor receivables and drive corrective actions (as necessary) to maintain low arrears.

  • General administrative tasks and reports related


Qualifications :

What Essential Skills You Will Need

  • Degree holder (preferably in business administration economics or supply chain)

  • You have at least 3 years of experience

  • Working knowledge of process improvement methodologies such as Lean Six Sigma.

  • Experience in project management and change management.

  • Experience in change management methodologies.

  • Familiarity with data analytics and visualisation tools


Additional Information :

Life at Grab

We care about your wellbeing at Grab here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
  • Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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