Product Implementation Professional SME
Product Implementation Professional SME
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Sutherland is seeking an attentive and goaloriented person to join us as Product implementation Professional. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you!
Product implementation Expert in this role get to:
Ability to stay focused: on critical deliverable while handling multiple project implementation. Follow industry standard guidelines on content management for a Sutherland Knowledge management platform.
Technical writing skills: Work with support team/SD to make products easier to use and thus need fewer instructions. Use screenshots diagrams animation and charts that increase users understanding. Revise documents as new issues arise. Organize and write supporting documents for products.
Organized: Would need to coordinate with internal resources & cross functional teams. Effectively prioritize multiple activities and follow up on them to successful closure with minimum supervision.
Good Communication skills: Successfully manage the relationship with the client and all stakeholders. Ability to articulate complex situations effectively across various levels in the organization.
Qualifications :
To succeed in this position you must:
- Having an experience of 2 years or above in SD/client facing role
- Good client facing & internal communications skills.
- Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.
- Ability to be customeroriented in managing communications and issues.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
