Case Manager
Case Manager
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Salary Not Disclosed
1 Vacancy
Job Description
An exciting opportunity has become available for a Case Manager to join our dynamic People and Culture team in a permanent full time role.
Reporting to the People Solutions Lead Case Management this role is responsible for managing complex employee matters from start to finish. This includes providing guidance on performance management disciplinary actions and conflict resolution ensuring compliance with best practices.
Day to day you will:
- Take ownership of assigned cases directly liaising with employees leaders and Business Partners across Nine to implement appropriate investigative/resolution methods
- Investigate complex employee matters and determine optimal solutions that are fit for purpose mitigate IR liability and that align with business unit risk profiles
- Provide guidance to People Leaders on areas such as performance coaching counselling career development grievances workplace investigations and disciplinary actions
- Work directly with individual business units to support specific change management or performance improvement programs from time to time
- Work closely with Business Partners to provide additional support to the business as necessary in regards to broader People & Culture initiatives
- Maintain high service level for the business through regular communication and timely support
Qualifications :
This role requires strong communication negotiation and problemsolving skills along with the ability to build effective work relationships and maintain resilience in challenging situations.
what we would like to see:
Essential qualifications experience and skills:
- Previous experience as a Case Manager HR Business Partner or in a Generalist HR role
- Strong experience managing midtohigh complexity IR/ER cases from start to finish
- Strong negotiation and influencing skills
- Ability to build rapport and foster collaborative work relationships
- Strong communication and facilitation skills with a pragmatic approach
- Proficiency in analysing complex problems to meet business needs
- Effective stakeholder management with a proactive approach to issue reporting
- Resilience tenacity and ability to navigate and overcome challenges
Desirable qualifications experience & skills:
- Tertiary qualifications in Human Resources or a related field
Additional Information :
Were committed to a safe respectful and inclusive Nine. From day one youll be encouraged to bring your whole self to work and be supported to perform at your best.
We encourage applications from Aboriginal and Torres Strait Islander people people with disabilities and people of all ages genders nationalities backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process please advise us when you apply.
Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
