E-Commerce Fulfillment Logistics Manager mfd Part-Time kurzgesagt
E-Commerce Fulfillment Logistics Manager mfd Part-Time kurzgesagt
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Job Description
We are DONE!Berlin an international consulting company that specializes in helping fastgrowing companies of all sizes navigate the everchanging world of work. Among other things we help our clients attract the best talent for their company.
Our client in a nutshell kurzgesagt GmbH a leading science brand known for its distinctive animated videos and thoughtfully designed products. With over 23 million YouTube subscribers they make science engaging and accessible through storytelling humor and wellresearched facts.
In addition to their successful content they run a thriving online shop offering products that spark curiosity about science space and nature all designed with passion and care.
Their international team of 70 dedicated professionals is growing and they are now looking for a ECommerce Fulfillment & Logistics Manager (m/f/d) to join their team.
Tasks
- Own and optimize the entire postpurchase experience ensuring smooth order tracking shipping returns and refunds
- Maximize profitability by ensuring optimal stock levels through demand forecasting warehouse organization and supplier coordination
- Drive efficiency in returns exchanges and fulfillment issue resolution to improve customer satisfaction
- Lead D2C customer service operations ensuring seamless collaboration with external partners
- Improve shipping speed and reduce costs by refining carrier selection pricing strategies and logistics processes
- Ensure compliance with international shipping customs and trade regulations to prevent disruptions
- Lead relationships with logistics providers fulfillment centers and suppliers including contract negotiations
- Own cost planning for postpurchase operations identifying opportunities for savings and efficiency
- Contribute to production and procurement decisions with insights on demand and fulfillment capabilities
Requirements
- 3 years of experience in post purchase management fulfillment and logistics preferably with ecommerce and DTC brands
- Good understanding of basic ecommerce principles and supply chain processes
- Proficiency in Shopify or comparable ecommerce platforms
- Proven track record in collaborating with external partners suppliers and contractors
- Expertise in managing fulfillment networks
- Datadriven approach to decisionmaking; strong analytical skills you enjoy strategic planning in collaboration with a motivated team
- Knowledge of shipping customs regulations and global trade compliance
- Demonstrated proficiency in English
- Experience working in a global or international environment is a plus
Benefits
- Be part of one of the largest Science YouTube channels
- Work in the office hybrid or remote whatever suits you best
- Work from anywhere in the EU for up to 4 weeks/year
- Versatile exciting tasks and projects and the chance to contribute your own ideas
- Environment with a good error culture flat hierarchies and fast decisionmaking processes
- 30 days of vacation for a 5dayweek
- Subsidy for Urban Sports Club membership
- Subsidy for public transportation
- Allowance for company pension scheme
- Attractive discounts with many cooperation partners
- Our custom Slack emoji game is on point
- No really we use a lot of custom Slack emojis
- A creative and enthusiastic team that supports you in your personal and professional development
- An informal and friendly working atmosphere including company parties and other activities at kurzgesagt its the people who count!
- And last but not least you will get a personalized avatar and bird
Like what you see
Then dont wait any longer! Apply now to become part of a great team and start an exciting career with kurzgesagt! We cant wait to hear from you!
Employment Type
Full Time
