Product Manager
Product Manager
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a Product Manager to drive the vision strategy and of our bestinclass rewards solutions.
Your role and responsibilities will include:
Define and articulate a clear product vision and strategy.
Define the vision and strategic goals for your product area aligning with Yoyos broader business objectives.
Develop and maintain highquality product roadmaps that balance shortterm with longterm innovation.
Conduct market research to identify trends and opportunities in the global loyalty payments and rewards space.
Make clear datadriven decisions.
Create and present clear justifiable business cases for new product opportunities.
Experience leveraging product analytics tools to inform prioritisation measure feature success and optimise user experiences.
Showcase verbal and written communication skills to convey complex ideas clearly.
Provide relevant updates to key stakeholders weekly and adhoc.
Translate requirements and insights into detailed product specifications user journeys and feature flows that drive meaningful customer value.
Develop training materials and conduct training sessions for internal teams
Work effectively with crossfunctional teams and manage stakeholder expectations
Lead regular team meetings and standups.
Foster and contribute towards a collaborative environment within the product team and across departments.
Collaborate with UX/UI designers to develop wireframes and prototypes.
Collaborate closely with Engineering and Design to ensure timely and highquality feature delivery.
Partner with Commercial and Business Development teams to align product initiatives with business growth and client success.
Lead sprint planning and backlog grooming sessions.
Understanding customer needs and a commitment to delivering exceptional user experiences.
Gather and analyse customer feedback through surveys interviews and user testing.
Ability to analyze product performance track user behaviour and derive actionable insights from data.
Maintain a prioritized list of customerreported issues and feature requests.
Coordinate with customer support to address escalated issues and track resolution progress.
Project management to deliver robust initiatives timeously.
Responsibility to deliver initiatives in agreedupon reasonable timeframes.
Ability to spot inconsistencies reproduce issues and work closely with engineering to refine and validate solutions before deployment.
Ensure highquality releases through thorough user acceptance testing identifying edge cases and owning the endtoend delivery of robust products.
Qualifications :
Qualifications experience and skills we are looking for:
A relevant tertiary level qualification (BCom BSc BTech) is beneficial but not required.
A minimum of 2 years experience in product management or a related field ideally within fintech rewards payments or SaaS.
Knowledge of product lifecycle management UX principles and agile software development methodologies.
Strong grasp of financial literacy business strategy and compliance with legal and regulatory standards.
Experience in project planning risk management and stakeholder engagement.
Tech stack required:
Proficiency in Jira Confluence (or similar product/project management tools).
Experience with Monday (or equivalent workflow management tools).
Ability to create user flows and process diagrams using Lucidchart (or similar diagramming tools).
Familiarity with Figma (or equivalent UI/UX design collaboration tools).
Additional Information :
Our ideal candidate is:
Agile and resilient in the face of change.
Empathetic selfaware and great at relationship management.
Creative in their problemsolving and makes datadriven decisions.
Inspiring and motivates teams fosters collaboration and resolves conflicts.
Concise with their communication and actively listens.
The perks at Yoyo:
Group Risk Insurance with Discovery Health.
Learning & development opportunities
Hybrid working arrangement.
Flexible working hours.
Onsite barista with the best coffee in town.
Subsidised and healthy meals at an inhouse cafe
Croissant & fruity days in the office.
Weekly socials & an annual social calendar to include the family.
Employee wellbeing with Strove.
Employee reward scheme with Zuzo.
Generous leave policy.
Our Yoyo values we are looking for a team member that will always live out and demonstrate behaviours aligned to our values:
Be extremely customer centric: in everything we do serve and delight our customers using data to continuously improve.
Be a passionate team player: spiral up be positive bring momentum and energy to those around you leave ego at the door and be teachable.
Be an owner: be accountable and take responsibility. Find solutions learn from your mistakes and own tasks to completion.
Be worldclass at speed: delivering world leading solutions that delight our clients and customers.
Be curious and creative: constantly innovating exploring learning stretching ourselves pushing the boundaries and thinking out of the box.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
