US Payments Manager

Reporting to the Director of Global Cashless Payments and Fraud the U.S. Payments Manager oversees and supports the use of all forms of cashless payments used in the U.S. Restaurants and any related entities as well as armored car relationships for company owned restaurants. This includes managing vendor relationship with Payments Processors Global Card Networks Debit Card Networks and Armored Carriers to ensure cost minimization proper service support levels and issue resolution.  Due to the dynamic and constantly evolving nature of the Payments industry the U.S. Payments Manager must stay on top of changes in pricing fees penalties and legal and compliance requirements while keeping key stakeholders informed and advised. 

Given the complexity of contractual pricing arrangements with the card networks (including volume requirements routing restrictions variations in card types etc. the Manager must ensure that conditions are continuously met to ensure the System accesses and maximizes savings and rebates. Further given the ongoing expansion of mobile digital payments (Global Mobile App (GMA) Delivery) in addition to longstanding physical card payments (Instore Kiosk Drive Thru) the Manager must ensure that contractual conditions and settlement terms for proposed new Forms of Payment (FoP) align with those of existing FoP and contractual obligations while ensuring performance metrics (authorization rates card loading dropoff rates downgrades etc. are continuously monitored understood and improved.

Responsibilities:

• Assisting in U.S. Payments vendor negotiations advising on impacts of terms to the System rate protection schemes service level requirements impact on other contractual obligations etc.
• Monitoring Payments vendor performance and mediating when there are performance disputes or significant issues relating to owner operators.
• Ensuring ongoing monitoring and adjustments to debit routing to ensure that US Systems negotiated rates and rebates savings are maximized. 
• Reviewing periodic card network rate adjustments and changes in Payments industry standards rules and regulations and communicating the anticipated System impact.
• Advocating for cost minimization and other U.S. System interests in new Payment initiatives.
• Work crossfunctionally across the organization (Global Treasury Payments and Fraud Digital Technology Digital Customer Engagement Data Technology Privacy Legal etc. to drive successful outcomes for U.S. Payments. 
• Facilitate acceptance agreements with processor and card brands coordinate MIDs settlement bank account and any hardware necessary as needed for Home Office.
• Manage armored carrier relationships for companyowned restaurants ensuring service levels are met.
• Serve as escalation point for Operations and U.S. Security when armored carriers do not meet service requirements.
• Manage a team of 2 providing guidance on team goals prioritization and career pathing.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $112860  $143900 per year
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.

Qualifications :

• BA/BS degree in Business Accounting and/or Finance.
• Minimum 5 7 years of cashless payments experience including digital payments.
• Prior vendor contract negotiation and monitoring experience.
• Strong organizational and communication skills both written and oral are critical to success.
• Armored Car experience a plus.
• People management experience is a plus

Additional Information :

Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds longterm incentive plan.

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.

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