Billing Systems Analyst - Hybrid
Billing Systems Analyst - Hybrid
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a detailoriented problemsolver with a passion for billing operations and financial systems Were looking for a Technical Billing Analyst with expertise in NetSuite and/or Salesforce to optimize and streamline our billing processes.
You embrace ISAACs mission and align with its strategic objectives collaborating to achieve them. You balance organizational needs with your personal needs adapting to changes as they arise. Additionally you contribute to creating a fulfilling work environment by showing care and radiating authenticity with your colleagues. By embodying ISAACs values in every interaction you play a crucial role in building ISAACs culture.
Responsibilities
- Act as the champion of the company for the entire billing cycle
- Identify the specific needs or areas of improvement of our billing system such as the types of billing (e.g. subscription onetime payments) user roles and security requirements
- Create a userfriendly dashboard that provides an overview of key billing metrics alerts and quick access to essential features
- Leverage your experience with NetSuite and Salesforce to analyze complex billing issues propose effective solutions and follow through to ensure resolution
- Implement features to automatically generate invoices and renew subscriptions based on predefined rules such as recurring billing or usagebased charges
- Write thorough reports on billing activity with clear and reliable data to suggest improvement on our billing process and workflow
- Develop and implement improvements to the billing process enhancing accuracy and efficiency
- Maintain a centralized database of customer information including contact details payment history and account status
- Identify technologies that support scalability security and integration with other systems
- Integrate with multiple payment gateways (e.g. PayPal Stripe) to handle various payment methods securely including credit cards bank transfers and digital wallets.
Qualifications :
- Bachelors degree in accounting business administration or management information systems
- At least 35 years of experience in billing finance or related roles with a strong background in Netsuite and/or Salesforce
- Strong analytical and problemsolving skills with the ability to analyze complex data and make informed decisions
- Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders
- High level of accuracy and attention to detail in all aspects of billing operations
- Strong organizational and time management skills with the ability to manage multiple tasks and meet deadlines
- Bilingual (French and English / reason: Multilingual external partners/customers and complexity).
Assets
- Experience with high growth SaaS companies
- Certification in Salesforce and and/or Netsuite
- Experience in a fastpaced highvolume billing environment
- Familiarity with regulatory requirements related to billing and finance
- Knowledge with other financial software and tools is a plus.
Additional Information :
Collaborators are at the center of ISAACs interests and values. This explains the numerous benefits of working at ISAAC namely:
- varied career opportunities
- a stimulating work environment focused on innovation
- enthusiastic and collaborative teams
- competitive salaries and benefits promoting worklife balance: a complete group insurance plan group RRSP an EAP flexible hours 4 weeks of vacation etc.
- various social activities and free snacks and coffee every day.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
