Automotive Service Advisor Writer Up to 75k Weekends Off West Chicago
Automotive Service Advisor Writer Up to 75k Weekends Off West Chicago
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1 Vacancy
Job Description
Job Title:
Service Advisor / Writer
Location:
1650 N Neltnor Blvd West Chicago IL 60185
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include but are not limited to:
- Greet every guest that enters our facility with hospitality and respect
- Present the best solution to properly repair our guests vehicle in a way that is easy for them to understand
- Manage the stores workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build longterm relationships between the store yourself and the guest
- Directs coordinates and participates in performing customer service activities
- Shuttle guests as needed
Qualifications :
Qualifications:
- Strong customer service background highly preferred
- Career or personal knowledge in the automotive industry required
- Current drivers licenses
- Driving record acceptable to our current insurance carrier
Physical Preferences:
- Proficiency in Windows based computer software and automotive store applications
- Experience in automotive customer service and service sales
- ASE certification in service management or equivalent
- Associates degree or undergraduate degree
Additional Information :
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacturelevel diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload free training fulltime live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice Atwill employment practices.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
