Network Engineer Manager
Network Engineer Manager
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Job Description
Job Opportunity: L2 Engineer / Manager at Elio
Are you a technical team leader looking to take the next step into people management while keeping your hands on the pulse of network operations Join Elio and help us build and manage a cuttingedge network thats rapidly expanding in speed density and customer reach.
About the Role
As an L2 Engineer / Manager in our Network Operations Center (NOC) you will play a crucial role in ensuring high uptime and rapid issue resolution. Youll work with a diverse array of technologies including wireless systems dark and lit fiber power technologies and routers. Your handson experience will be invaluable as you guide a team dedicated to delivering exceptional service to highend business customers.
In this role youll be more than just a manageryoull be a leader and mentor fostering a culture of knowledgesharing and continuous improvement. Youll participate in the oncall rotation and lead major incident responses when necessary ensuring that our customers always receive the best service possible.
Key Responsibilities
People Management: Lead and develop the NOC team promoting a collaborative environment where knowledge is shared and growth is prioritised.
SOP Development Create and maintain standard operating procedures in collaboration with manufacturers the operations team sales and thirdparty partners.
Technical Education Program: Design and implement training programs for both technical and nontechnical staff keeping everyone updated on industry changes.
Customer Engagement: Collaborate with sales and clients to develop tailored connectivity solutions that meet unique business needs.
Support and Escalation: Act as an escalation point for complex issues providing handson support to ensure optimal customer experiences.
Network Upgrades: Plan and coordinate software and hardware upgrades ensuring seamless transitions and minimal disruption.
Mentorship: Guide junior team members sharing your expertise and fostering their professional development.
Why Join Elio
At Elio we prioritise training and development ensuring that you have the resources to grow both technically and as a leader. Youll be part of a dynamic team committed to excellence and innovation all while maintaining a handson approach to network management. If youre ready to advance your career and make a meaningful impact we want to hear from you! This opportunity is a hybrid role successful candidates will be required to be in the Dublin City Centre office a minimum of 3 days per week
Qualifications :
Education: Bachelors degree in Computer Science Telecommunications or a related field; Masters degree is a plus.
Experience:35 years in a network engineer role ideally within a WISP environment.
Technical Skills: Deep understanding of wireless communication IP networking and diagnostic tools. Certifications such as CCNP/CCIE JNCIPSP/JNCIESP are highly valued.
ProblemSolving: Proven ability in project management and mentoring with a strong track record of effective problem resolution.
Technical Bonus: Familiarity with Linux scripting or automation tools (e.g. Java Python PHP Ansible Netbox Netconf) is a plus.
Soft Skills: Strong empathy and interpersonal skills are essential.
Language: Fluent in English both spoken and written.
Additional Information :
Why Join Elio
At Elio we prioritise training and development ensuring that you have the resources to grow both technically and as a leader. Youll be part of a dynamic team committed to excellence and innovation all while maintaining a handson approach to network management. If youre ready to advance your career and make a meaningful impact we want to hear from you! After Successful probation this opportunity is a hybrid role successful candidates will be required to be in the Dublin City Centre office a minimum of 3 days per week
Job Type: Fulltime
Additional information
Candidates must be eligible to work in Ireland and be fluent in English
.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
