Coordinador Administrativo de Ventas
Coordinador Administrativo de Ventas
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Job Description
You will be responsible for the coordination of the Order Management Process granting service level excelence to customers and stakeholders products delivered on time.
Your team is responsible for:
Order Handling: order receipt and entry into SAP. Daily negotiation with customers about order status delivery date minimum quantities replacements etc. Responsible for order since it is confirmed up to final delivery to customer considering the different Incoterms negotiated. Inside sales activities supporting the Sales team with status of orders per salesperson per region reports about open orders always following up invoicing and targets previously defined.
Support to Sales team: interaction with other internal departments like Logistic SupplyChain etc in order to provide accurate information to customer and sales team also negotiating delivery date. Support customer with information about stock Prices instructions about how to act in situations like delivery discrepancies payment term changes new codes to be registered into our Customer Master Data customer information maintenance into SAP.
Direct Sales: support Sales Team with direct calls to customers in order to increase sales volume by providing options offering material that is available in stock for example. Identify region not achieving the goals in order to focus action plans correctly.
Operations: grant the invoicing flow avoiding open orders. Daily follow up on orders and shipments status. Control the volume being shipped daily follow up on the KPIs stablished in the Sales Operations/Inside Sales Department customer care/conduct customer complaints issues reported.
Qualifications :
Required complete graduation in Business Administration or related areas.
Experience with Microsoft office 365 with advanced Excel knowledgement.
We are looking for a person that enjoys team working and is able to identify and investigate problems also implementing good solutions granting a continuous improvement process.
Desired previous experience in Customer Service order entry and order management into SAP negotiation skills (customers and stakeholders).
Basis SAP SD knowledge
Mandatory:
Advanced level of English (speaking writing and listening). Portuguese (Desirable).
Experience with automotive market (Desirable).
Knowledge of Incoterms/Foreign Business/International Trade Orders.
Experience with Power BI SAP Script or VBA will be a plus.
Additional Information :
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
