Customer Quality Engineer Warranty
Customer Quality Engineer Warranty
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
- Manage the customer field complaints: perform the analysis on the returned parts define the root cause of the failure together with the necessary corrective and preventive actions ensuring that all the steps are fulfilled according to the customer requirements and within the defined due date;
- Keep the warranty complaint database updated according with the latest status of the analysis;
- Monitor the warranty costs for each customer and ensure that the technical factor is correctly applied for each invoice;
- Track and negotiate the technical factor for warranty complaints;
- Active participation in PFMEA meetings;
- Involvement in internal improvement programs: TPOC RIE SPRINT etc
Qualifications :
- Knowledge about Quality Core Tools;
- Customer specific requirements: BMW VW Audi Stellantis Volvo Ford etc
- Customer portal operation knowledge;
- Structured problem solving tools: 8D report A3 PDCA;
- Basic SAP knowledge;
- Office 365 (mainly Excel and Powerpoint);
- English language: advanced level
Additional Information :
We offer:
- The 13th salary Paid once a year in December;
- Meal tickets With a value of 40 Ron;
- Hybrid schedule Worklife balance is important so we offer a flexible schedule. Please agree on this with your superior;
- Private Health Insurance Health is the most important so we offer you a medical subscription through Signal Iduna;
- Referral bonuses We encourage colleagues to refer new candidates to us and at the same time to get the chance to receive a bonus;
- Bookster Feed your body and your mind. You can borrow books and youll receive them at the office;
- Sports benefits Its important to stay active so we offer you the 7Card;
- Discounts at our partners We collaborate with different vendors and we receive discounts for various products/ services like rubbers restaurants kindergartens etc;
- System for Rewarding Improvement Ideas We have an internal improvement program (Continental Idea Management) that gives you the opportunity to come up with ideas and to be honored with an attractive bonus (this is established by the CIM team according to your improvement idea);
- Happy days If you or your child is getting married or you become a parent you receive some extra free days;
- Life events celebration If your family is growing we praise your newborn with a bonus;
- Unfortunate events In case of unhappy events in your life we support you by offering you free days and financial support (handled on a case bycase basis);
- Extra vacation days You begin with 22 vacation days/year and starting with the 3rd year with us we offer you 1 more day of vacation and afterward from 2 to 2 years youll get one more extra day (the maximum you can achieve is 27;
- Transport from the Timisoara area You can choose to come with the bus provided by the company if youll work from the plant location/office;
- Professional development Many opportunities to develop yourself within the company;
- Diversity and multicultural mindset We encourage you to join us no matter who where or what you are. We have colleagues from different nations and a variety of languages are spoken in our company.
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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